Drax Energy tariffs, prices and reviews
If you’re considering switching business energy suppliers, this guide covers everything you need to know about Drax Energy. From who Drax is and what they offer, to their tariffs, and how to get a quote with Bionic.
Who are Drax Energy?
Drax Energy is a UK-based electricity and gas supplier focusing primarily on business and corporate energy customers. They are part of the wider Drax Group, a major energy company known for operating one of the UK’s largest power stations - Drax Power Station in North Yorkshire.
Who owns Drax Group?
Drax Energy is owned by Drax Group, a company listed on the London Stock Exchange that is part of the FTSE 250 Index, which includes some of the UK’s largest businesses. It was originally founded in the 1970s and has since evolved from a coal-powered generator into one of the UK’s leading renewable energy producers.
What services does Drax Energy offer?
Unlike some of our other business energy suppliers, Drax exclusively supplies large business energy customers, rather than micro businesses and SMEs.
Their services include electricity and gas supply, renewable energy options (focusing on biomass, hydro, and pumped storage generation), energy management tools and smart metering, and sustainability consulting. Key features of their contracts include flexible energy procurement, carbon offset options, renewable energy certificates, new connections, real-time usage insights and smart metering.
Drax Energy tariffs
Drax offers large business customers a range of bespoke energy tariffs to suit different operational needs and market strategies.
Flex plans
The Drax flex tariff gives high-consumption users (over 2GWh annually) control over their energy purchasing, with flexibility to buy and sell power in response to market changes. There are two options available:
- Flex Complete: This is one of Drax’s flexible tariff plans that fixes most third-party costs (TPCs). It allows businesses to focus on energy trading without worrying about non-commodity costs.
- Flex Clarity: This is Drax’s second flexible tariff. On this tariff, businesses will pass through most TPCs, including TNUoS and DUoS charges, and it provides the clearest view of your trading activities.
Fixed plans
Drax fixed tariffs suit medium to lower power consumers using over 30MWh annually who seek budget certainty. These tariffs provide stable energy rates, allowing businesses to lock in prices and protect against market fluctuations. There are 3 options available:
- Fixed Complete: Drax’s fixed tariff plan locks in most third-party costs, providing businesses with a stable unit rate for power across the contract, ideal for budget certainty.
- Fixed Clarity: This plan fixes the unit rate but passes through most third-party costs, letting businesses benefit from current rates. It is suitable for those who prefer flexibility.
- Fixed Threshold: This option fixes third-party costs up to a set threshold, with costs beyond that passed through. It is ideal for businesses seeking budget stability with an annual adjustment.
Drax CPPA (corporate power purchase agreement)
A corporate power purchase agreement (CPPA) is a long-term contract between a business and an energy provider, enabling the company to purchase electricity directly from renewable sources at a pre-agreed price.
Drax offers CPPAs to large businesses, providing direct access to renewable energy generated from sources like biomass and hydroelectric power. By choosing a CPPA with Drax, businesses can integrate renewable energy into their operations, contributing to carbon reduction efforts.
How to contact Drax Energy
There are a few ways to get in touch with Drax Energy if you’re a business customer, including:
Contact number
General enquiries - +44(0)1757 618381 (Monday to Friday, 8:30 am to 5:00 pm)
Contact form
Contact Drax via this enquiry form.
Postal address
Drax Power Station, Selby, North Yorkshire YO8 8PH
Social media
Drax Energy is on X, Facebook, Instagram, YouTube and LinkedIn.
Where does Drax get its energy from? Is Drax Energy renewable?
The electricity Drax Energy supplies comes from Drax Power Station, near Selby in North Yorkshire. The plant uses sustainable biomass sourced from established, responsibly-managed working forests. The renewable technology sources used by Drax include wind, bioenergy, photovoltaic, and hydropower.
| E.ON Next’s fuel mix | UK average (for comparison) | |
| Coal | 1.0% | 5.9% |
| Natural Gas | 5.2% | 33.3% |
| Nuclear | 0.3% | 16.2% |
| Renewables | 93.1% | 42.1% |
| Other | 0.4% | 2.5% |
| C02 emissions | 34 | 154 |
| Radioactive waste g/kWh | 0.00002 | 0.007 |
*Figures from Drax Energy fuel mix, April 2024 to March 2025.
What is the Drax Energy cancellation policy?
To request a refund on your Drax account, you can call their customer services team on 01473 855719.
If you would like to close your account, there are four easy steps:
- Send a final meter reading.
- Contact them to confirm your account and payment details so they can refund any credit if needed. This should take up to 10 working days after receiving the information they need.
- Check any outstanding payments that need settling. If you owe money at the end of your fixed term, they may object to the transfer.
- If you are closing your account due to a change of tenancy, double-check that they have the correct transfer dates and forwarding address.
Drax Energy reviews
Drax Energy do not have many reviews online. As a specialist in large electricity supply, likely, customers are not encouraged to leave feedback on Trustpilot.
Should you switch to Drax Energy Solutions?
Drax is a trusted supplier of gas and electricity to large UK businesses, and a great option on our panel of UK energy suppliers. When it comes to choosing the best energy supplier for your business, check out our how to switch energy supplier guide.
How can I get a Drax Energy quote?
To compare business energy quotes, including Drax Energy tariffs, give the team at Bionic a call on 0800 086 1459 or start a quote online. All we need is your postcode, and our experts will talk you through your personalised results. The advantage of comparing with Bionic instead of going directly to the suppliers is that we can compare quotes from right across our panel to make sure you’re getting the right deal.
Alternatively, you can get a quote directly from the Drax Energy website.
Drax Energy FAQs
Which Drax Energy tariff am I on?
If you’re already a Drax Energy customer, you can find your tariff type by logging into your online account or reviewing your latest bill.
What is the best Drax Energy tariff for my business?
The best Drax Energy tariff for your business depends on your business’s size, needs and energy usage patterns. The Drax flex tariff suits high-consumption users, while Drax’s Fixed tariffs is best for medium to lower power consumers.
If you’re still unsure which tariff would benefit your business the most and want to compare business energy tariffs, get in touch with the helpful team at Bionic today.
How can I log into my Drax Energy business account?
The My Drax Energy portal allows you to manage your energy account from any device. You can submit meter readings, view account balances by site and monitor energy usage.
What happens if I can’t pay my Drax Energy bill?
If you’re experiencing financial difficulties and struggling to pay your energy bills, the best approach is to let your energy supplier know as soon as possible. Drax may be able to offer options such as payment plans or other solutions.
Contact Drax on 01473 707799 and speak to one of their advisors who are trained to support you and to find solutions that suit your circumstances.
Where does Drax get its Biomass from?
Today, Drax uses compressed wood pellets sourced from sustainably managed working forests in the US, Canada, Europe and Brazil. Drax also utilises a small supply of agricultural residues.
Switch to Drax with Bionic
Bionic works with a range of reputable business energy suppliers, including Drax, to help you find the right tariff for your needs. Our experts will handle everything from comparing quotes to managing the switch, helping you save time, effort and money.
If you’re ready to see how much you could save, get in touch with Bionic today for a free, no-obligation business energy quote.
