* By submitting your details you agree to our terms and conditions and privacy policy . We promise we won’t share your data with others for marketing purposes.
Which product do you need help with?
About your business energy contract
What if my supply address is wrong?
When is my contract start date?
I thought my contract was going to start earlier or as soon as possible?
View all
Billing and meters
How can I submit a meter reading?
Why am I still getting bills from my old supplier?
When will my smart meter be installed?
View all
New energy quotes
Where can I get energy quotes?
Can I have an update on existing quotes?
When should I start looking for quotes?
View all
Digital Renewals
Has Bionic renewed my contract?
Can I opt out of the Digital Renewal service?
Who authorised my contract renewal?
View all
Supplier support
Where is my EDF bill or Welcome Pack?
What if I haven't received an activation link for my EDF account?
Is there an exit fee for leaving my business premises?
View all
