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Public liability insurance for small business

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We provide cover for 6,000 business types – it's free to compare

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Protect your business from third-party claims from clients and the public

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Bionic provides business insurance for Limited companies, sole traders, partnerships & more

Protect your finances against unexpected legal costs or compensation. No unnecessary extras 

Bionic is trusted by UK businesses and won 'Highly Commended' at the 2025 Insurance Broker Awards

What is...

public liability insurance?

Public liability insurance, also known as PL insurance, is a type of business insurance. It can help cover the cost of claims made against you by members of the public if someone gets hurt or their property is damaged because of your business. This insurance is especially important for businesses that interact with customers or work on third-party premises. 

About £22 million is paid out every day in business insurance claims across the UK, according to the Association of British Insurers (ABI). A single claim could set you back tens of thousands of pounds for medical costs, loss of earnings, and more. That’s why public liability cover is seen as essential for most small businesses. 

Who needs public liability insurance?

Many types of different business can take out public liability cover. While it's not a legal requirement, public liability insurance should be a strong consideration for any business that deals with the public. This includes shops, tradesmen, or even charities.  

If any of the below applies to your business, you should consider cover: 

  • Customers visit your business premises, such as a shop, pub, restaurant or hairdressing and beauty salon
  • You work on client sites, such as a builder or gardener working in people’s homes or gardens. 
  • You work in public places, such as on building sites or in any place where your work could cause injury or damage to passers-by. 

If you work with customers, clients or the public regularly - this cover provides essential protection.  

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James Barwell

Public liability insurance can provide financial protection against unexpected legal claims arising from accidents involving customers or the public that might come your way.

James Barwell – Insurance Director

Do small businesses need public liability?

If you run a small business, it's a good idea to have public liability insurance, especially if you interact with customers, or the public. While it’s not a legal requirement in the UK, it can protect against potentially costly unforeseen incidents. 

In 2025, there were over 64,000 public liability cases registered with the CRU in the UK, up from the year before, showing that injury and sickness claims are a real risk for businesses large or small. And for a small high street business, an unexpected claim could wipe out months - or even years - of cash flow. 

How much does public liability cost?

The cost of public liability insurance varies on several factors unique to your business. 

Public liability costs vary depending on: 

  • Your annual turnover – Higher revenue may mean more activity and a higher risk exposure to claims. 
  • Your trade or industry  Some sectors are higher-risk than others, and insurers factor this into premiums.  
  • Claims history – Insurance providers will look at your claims history over the last five years to assess risk and help determine prices.   
  • Business longevity – The duration your business has been active in its specific trade can influence your premiums. Longer-standing businesses might be viewed as more stable.  
  • Operational hazards – Working in environments considered hazardous or using dangerous materials can greatly impact insurance costs due to increased risk. 
  • Coverage extent – The more types of coverage you add to your policy, the higher your insurance costs can be as you're safeguarding against more potential risks.

The cost of PL varies on factors unique to you. Our Comparison Expert, Les Roberts, explains more.

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Or speak to one of our team on 0800 032 7925

How Bionic business insurance comparison works

Compare insurance quotes in three simple steps
1

Start your quote online

Speed up the process by submitting basic business details online – whenever you have time. 

2

Speak to our UK-based team

Schedule a call with one of our insurance brokers to discuss the details to ensure they’re correct. 

3

Compare tailored quotes

Get your quotes from our panel of trusted insurers and through any questions with our team. 

What do I need to get started?

You only need a few details to get started with getting a free business insurance quote online, so it’s best to have the following information ready to go: 

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Your business name and trade

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Your policy start date

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Your name and contact details to receive your quote options

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You may be asked additional questions about business activities

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