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          Glyn Britton

          Glyn Britton

          Glyn is passionate about building new businesses that make things much easier for customers. He created the very first British Airways website, helped grow the early video calling service Skype, created the mobile network giffgaff, and helped create Meerkat Rewards for Compare the Market. 

          Glyn did lots of this work while running a small business, an agency called Albion. So he understands the pressure of finding new customers, keeping costs under control, and paying the wage bill. 

          Since joining Bionic in 2019, Glyn has met hundreds of small business owners, face to face and online, to understand how we can make Bionic's service as useful as possible. 

          Most recent posts by Glyn

          5 mins read

          What are the three ages of customer experience?

          Glyn Britton,

          Chief Customer Officer

          October 23, 2023

          View all articles

          Other Bionic authors

          Glyn Britton

          Chief Customer Officer

          Nick Lyon

          Head of Data and Insights

          James Lomas

          Chief technology officer

          Alex Hudson

          Software Engineer

          Roopa Adivappa

          QA Engineer

          Daniel Bailey

          Technical Lead