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YÜ Energy reviews, prices and tariffs

YÜ Energy is one of the newest business energy suppliers on the market. A specialist in small business utilities, YÜ Energy aims to offer competitively priced energy deals that are tailored to the needs of your business, along with lightning-quick customer service. 

Who is YÜ Energy? 

Founded as Better Business Energy in 2009, the company rebranded to Yü Energy in 2013. With more than a decade’s experience, Yü Energy now provides power to more than 45,000 customers across the UK, including SMEs and multi-site businesses.  

It offers business gas and business electricity as multi-fuel options, meaning you could get a discount by taking both fuels from Yü Energy – in much the same way as dual fuel deals work on household energy. It also offers water supply, EV charge points and smart meters, alongside sustainable energy options via its Carbon Neutral Gas and Pure Green Electricity plans. 

Yu Energy logo

What services does YÜ Energy offer? 

YÜ Energy supplies gas and electricity to both small and large businesses, particularly those in the following industries: 

  • Hospitality 
  • Construction 
  • Manufacturing 
  • Education 
  • Sport and fitness 
  • Retail 
  • Health and care 
  • Automotive and travel 
  • Offices 
  • Entertainment and leisure 
  • Places of worship 
  • Hair and beauty 

If you’re moving business premises, YÜ Energy can handle your change of tenancy, including smart meter supply and installation.  If your new business property needs a new connection, you’ll need to arrange this with your local Distribution Network Operator (DNO).  

Once you’ve sorted your supply, you’ll get a new MPRN for your gas meter, and a new MPAN, KVA and meter phase type for your electricity supply. Once you have these details, you can switch to YÜ Energy. 

What tariffs and rates does YÜ Energy offer? 

The rates and tariff type you’re offered when you switch to YÜ Energy will depend upon your business and its current circumstances.  

It currently offers the following deals for small businesses with non-half-hourly meters: 

  • Fix – Fix your unit rate and standing charge for the lifetime of the contract. 
  • Multi-Site Fix – Fix your electricity rates across a number of sites and meters. 
  • Muti-Fuel Fix – Get a discount when you sign up for two or more utilities with YÜ Energy 
  • Pre-Pay – For business customers with a prepayment meter. 
  • Freedom Plan – A variable rate contract with a 30-day notice period. 

YÜ Energy offers the following large and industrial energy plans for both single and multiple sites: 

  • Half-Hourly Fix - Designed for businesses with half-hour meters, this plan fixes electricity unit rates (6-hour night, 18-hour day) and standing charges for the lifetime of the contract. 
  • Multi-Site Fix - Fix your electricity rates across a number of sites and meters. 
  • Pass-Through – If your business uses more than 500,000 kWh, this plan fixes your energy rates but all non-energy rates and costs are variable and are paid retrospectively based on their actual values. 
  • Renewable Pass-Through – This plan provides fixed energy costs, with RO, FIT and CfD being pass through, whilst all other non-commodity costs are fixed. 
  • Cost Manager Pass-Through – This plan provides fixed energy costs, with Capacity Market, DUoS and TNUoS charges being pass through, whilst all other non-commodity costs are fixed. 
  • Freedom Plan – A variable rate contract with a 30-day notice period. 

When you sign up for a fixed plan, you’re locked in until the contract’s end date. But you will be able to sign a new deal with YÜ Energy or another supplier once your contract enters its switching window.   

How to contact YÜ Energy 

There are a number of ways to get in touch with YÜ Energy, including: 

  • By phone – Call 0115 975 8258. Lines are open from Monday to Friday, 8am to 5.30pm 
  • By post - Yü Energy 
    Unit 2, Horizon Place, 
    Mellors Way, 
    Nottingham, 
    NG8 6PY 
  • Social media – YÜ Energy is on Twitter, Facebook, Instagram, and LinkedIn 

YÜ Energy supplies gas and electricity to businesses right across the UK. 

What is YÜ Energy’s green policy and fuel mix? 

Standard electricity provided by YÜ Energy comes from the following sources: 

Electricity that has been sourced from the following fuels: Electricity supplied by 
YÜ Energy 		UK average (for comparison) 
Coal 5.17% 3.80% 
Natural Gas 59.06% 38.50% 
Nuclear 6.73% 16.10% 
Renewables 24.78% 38.70% 
Other 4.27% 2.90% 
Total 100.0% 100.0%   
Environmental Impact Electricity supplied by YÜ Energy  UK average (for comparison) 
CO2 emissions 307.19g/kWh 198g/kWh 
Radioactive waste 0.0003g/kWh 0.007g/kWh 

Green and Pure Green Energy plans provided by YÜ Energy comes from the following sources: 

Electricity that has been sourced from the following fuels: Electricity supplied by 
YÜ Energy 		UK average (for comparison) 
Coal 0.0% 2.7% 
Natural Gas 0.0% 38.2% 
Nuclear 0.0% 16.1% 
Renewables 100.0% 40.3% 
Other 0.0% 2.7% 
Total 100.0% 100.0%   
Environmental Impact Electricity supplied by YÜ Energy  UK average (for comparison) 
CO2 emissions 0.0g/kWh 198g/kWh 
Radioactive waste 0.0000g/kWh 0.007g/kWh 

The tables above show more details regarding the fuel mix for YÜ Energy products from April 2021 to March 2022. 

What is YÜ Energy’s cancellation policy? 

As with all business energy contracts, there is no cooling-off period. This means that once you sign up for a commercial energy deal, you don’t have the option to cancel the contract. 

YÜ Energy reviews 

We only work with a trusted panel of energy suppliers who offer great service and supply alongside competitive rates. 

YÜ Energy is rated ‘Average’ on Trustpilot with an average of 3.6 stars. 

Of the 1,551 customer reviews left on Trustpilot, 70% are Excellent, 8% are Great, 2% are average, 1% are poor and 19% are Bad. 

It seems most people are happy with the level of service and communication. Those who’ve had problems with YÜ Energy seem to have trouble with billing and contract issues. 

You can see for yourself at the Yu Energy Trustpilot page. 

How to switch to YÜ Energy 

YÜ Energy is on the Bionic panel of trusted UK energy suppliers. This means you can switch to by getting in touch with our tech-enabled experts.  

The advantage of switching with Bionic instead of going directly to the suppliers is that we can compare quotes from right across our panel to make sure you’re getting the right deal from the right supplier.  

Although YÜ Energy might be best for your business, there’s no harm in taking a look to see if you can get better rates elsewhere. We only need your postcode to run a business energy comparison, and our experts will talk you through the results to make sure you get our best deal. 

Alternatively, you can switch to YÜ Energy by getting a quote from the website or giving the switching team a call.  

To compare business energy, give us a call on 0800 086 1459 or pop your postcode in the box on the right and we’ll give you a call back. 

And remember, we can help you with all your business essentials, including business insurance, and business loans, as well as business phone and broadband, and VoIP.