Valda Energy reviews, prices and tariffs
Valda Energy is a leading energy specialist for small businesses. It is committed to providing its customers with a simple, secure and competitive energy supply, backed by innovative technology, accurate billing and first-class customer service.
Who is Valda Energy?
Valda was established in 2019 and strives to be the partner of choice for small businesses and the leading player in the commercial energy sector. It already supports over 45,000 SMEs in industries such as health and beauty, retail, automotive and leisure.
Valda has an experienced and entrepreneurial team with a successful track record in the sector. Many of the leadership team have been in the industry since its deregulation in 1997 and were behind the establishment and subsequent success of market-leading companies.
Valda is a well-established, well-funded and profitable business with a focus on achievable and sustainable expansion, reinvestment in the business, rewarding its people and retaining its culture as it grows.
What services does Valda Energy offer?
Valda Energy has carved out a niche in the UK energy market by focusing on the needs of small and medium-sized enterprises (SMEs). Their services reflect a commitment to simplicity, transparency, and digital innovation.
Valda Energy offers tailored electricity and gas contracts for businesses across Great Britain, with terms ranging from 12 to 36 months. Their approach is designed to give SMEs predictable pricing and dependable service without the complexity often associated with larger suppliers.
Valda Energy places a strong emphasis on digital convenience. Customers benefit from a modern online portal and mobile app that provide 24/7 access to account information. From viewing invoices and tracking usage to making payments and accessing support, the platform is built to streamline energy management for busy business owners.
One of Valda’s standout features is its free smart meter installation. This enables businesses to receive accurate, real-time data on their energy usage, helping to eliminate estimated bills and improve budgeting. The meters also support more sustainable energy practices by encouraging conscious consumption.
What products does Valda Energy offer?
SmartChoice
SmartChoice is Valda’s core fixed commodity tariff, built to empower businesses with real-time energy insights, digital account tools, and flexible payment options. It’s the smart way to manage your energy efficiently and transparently.
SmartChoice Zero
SmartChoice Zero removes the separate standing charges from both electricity and gas. Businesses only pay for the energy they use, making it the only contract of its kind in the UK market. It’s particularly well-suited to companies with fluctuating or seasonal energy demands.
New Connections
For businesses requiring a swift and reliable energy setup, Valda’s New Connections product offers meter installation within just 10 working days. It’s a streamlined solution for premises without an existing supply, helping to minimise downtime and disruption.
Unmetered Supply
In locations where installing a meter isn’t practical, such as street lighting or traffic signals, Valda’s Unmetered Supply product ensures energy supply without the hassle. The company manages all logistics, offering a seamless experience for hard-to-reach installations.
Multi-Site
Designed for businesses operating across multiple locations, the Valda’s Multi-Site product supports between 6 and 100 meters under a single account. With flexible account management options, it simplifies energy for complex operations.
Valda Renewable
Coming soon, Valda Renewable is the company’s 100% renewable energy offering. Sourced from wind, solar, and other green technologies, it’s aimed at businesses looking to reduce their carbon footprint and align with sustainability goals.
How to contact Valda Energy
You can call the Sales Team on 0330 124 2023 for new quotes, available 09:00 - 17:30, Monday to Friday.
Alternatively, the Customer Services Team is happy to help on 0330 390 4510, available 09:00 - 17:00, Monday to Friday.
- Email - Fill in this contact form to get in touch with customer services
- Social media – Valda Energy is on Facebook and LinkedIn
Valda Energy supplies gas and electricity to businesses right across the UK.
What is Valda Energy’s green policy and fuel mix?
Below is a breakdown of Valda Energy’s fuel mix:
| Electricity sourced from the following fuels: | Electricity supplied by Valda Energy | UK average (for comparison) |
| Coal | 15% | 6.3% |
| Natural Gas | 67% | 35.0% |
| Nuclear | 10% | 12.7% |
| Renewables | 1% | 43.2% |
| Other | 7% | 2.8% |
| Total | 100% | 100.0% |
The tables above show more details regarding the fuel mix for Valda products from April 2023 to March 2024.
Here is a breakdown of Valda Energy’s environmental impact:
| Environmental Impact | Electricity supplied by Valda Energy | UK average (for comparison) |
| CO2 emissions | 470 g/kWh | 222 g/kWh |
| Radioactive waste | 0.00060 g/kWh | 0.00076 g/kWh |
The tables above show more details regarding the fuel mix for Valda products from April 2023 to March 2024. You can view Valda Energy’s fuel mix on their site.
Valda Energy also supports British renewable entrepreneurs. It buys renewable energy from independent energy producers across Great Britain via Power Purchase Agreements (PPAs). This means that if you are a new customer and choose the Valda Renewable product, you’ll be supplied with 100% renewable energy directly. Existing customers can enjoy renewable energy by adding a small uplift to your agreed unit rate at any time during your contract.
What is Valda Energy’s cancellation policy?
As with all business energy contracts, there is no cooling-off period. This means that once you sign up for a commercial energy deal, you don’t have the option to cancel the contract.
Valda Energy reviews
At Bionic, we only work with a trusted panel of energy suppliers who offer great service and supply alongside competitive rates.
Valda Energy earns positive feedback from its SME customer base, with a ‘Great’ Trustpilot rating of 4.1 out of 5. This score reflects the company’s strong emphasis on service quality, clear communication, and user-friendly digital tools. Many customers appreciate the ease of managing their accounts online and the flexibility offered through their products.
You can see for yourself on the Valda Energy Trustpilot page.
Valda Energy FAQs
If you have any questions about Valda Energy that we’ve not covered here, you might be able to find the answer in the FAQ section of the Valda website.
Some of the most common questions from Valda Energy customers include:
Who owns Valda Energy?
Valda Energy is an independent, UK-based business energy supplier. Steve James became the chief executive officer in April 2019 and is still the CEO of Valda Energy.
Do I get a smart meter with Valda Energy?
All businesses in the UK are being encouraged to install a smart meter. This will guarantee accurate billing and also help you see how, when, and where you’re using the most energy so you can take steps to cut your consumption.
How long will it take to fit my smart meter?
It usually takes about an hour to fit a smart meter, and you’ll need to prepare for your gas and electricity being switched off for up to 40 minutes.
What if my smart meter is faulty?
If you’re having any issues with your smart meter, get in touch with Valda Energy Customer Services team on 0330 390 4510. Lines are open from 09:00-17:00, Monday to Friday.
How can I log into my Valda energy account?
All Valda Energy customers can access their account by doing the following:
- Download the portal as an app from the App Store or Google Play or from app.valdaenergy.com. Click “First time log in- create an account”.
- Enter your account’s email and ID number, and then click continue.
- Enter the unique verification code sent to the mobile phone associated with your account.
- Set up a password (and a 6-digit pin code for app users)
What should I do if there is a change of tenancy during my Valda energy contract?
If you’re moving out of your premises, you should notify Valda Energy using this form.
You will still be liable for any changes incurred at your property until you have left the property, and your change of tenancy has been processed, so it’s best to inform Valda Energy as soon as possible.
Should you switch to Valda Energy?
Valda Energy is on the Bionic panel of trusted UK energy suppliers and our tech-enabled experts could help you switch to a Valda Energy tariff. Although there’s no harm in taking a look to see if you can get better rates elsewhere.
All you need is your postcode to start a quote online and our experts will talk you through your personalised results.
The advantage of switching with Bionic instead of going directly to the suppliers is that we can compare quotes from right across our panel to make sure you’re getting the right deal from the right supplier.
How can I get a Valda Energy quote?
See if you are eligible for a Valda Energy quote by comparing suppliers. Give us a call on 0800 086 1459 or start a quote online today and we’ll call you back.
How to switch to Valda Energy
Valda Energy is on the Bionic panel of trusted energy suppliers. This means you can switch to Valda Energy by getting in touch with our tech-enabled experts.
Alternatively, you can switch to Valda Energy by getting a quote from the website or giving the switching team a call.
