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Shop Insurance FAQs

To help you understand more about shop insurance, here are the answers to some of our most frequently asked questions

Are there any optional extras available with shop insurance?

Just like every insurer is different, so are the varying levels of cover on offer, but packages can be tailored to the needs of your retail business. 

For example, if you arrange a shop insurance package but need extra flood insurance because your shop is in an area with a flood risk, or you want extra protection in case your suppliers go bust, then it’s best to speak to someone who can help to get this arranged. 

Get in touch with our knowledgeable insurance team at Bionic, who can help you sort the right insurance package. Start a quote today. 

Do you need shop insurance for an online shop?

You may not need shop insurance specifically, but you’ll still need some sort of cover. Just because you don’t have a physical shop front doesn't mean you won’t run into issues. For example, a fire breaks out in your warehouse and puts your stock at risk, or one of your suppliers goes bust which stops you from trading. 

If you only have an online shop, without a physical premises, you’ll still need insurance, but this is likely to be a commercial combined policy instead of shop insurance as here is no physical storefront to insure. This will help cover you for all the risks that are associated with running an online business.  

Still not sure? Start a quote on the righthand side and you’ll be put through to our insurance team who can help you sort out the right cover.

How do you make a claim?

In the unfortunate event that you need to claim on your shop insurance policy, you’ll need to get in contact with your chosen insurer. But before you get in touch, it’s important to make sure you have all your details and documents in order, like your policy number and details of the incident to hand.  

For more detailed information on how to make a claim, read our guide to making a claim on your business insurance.

How Bionic Works

Friendly, professional agents

Our team speaks your language and won’t waste your time. We use secure smart data to find out more about your needs and only ask questions relevant to your business.

How Bionic Works

We’ll talk you through the quotes

Once we know more about your needs, we’ll work with you to find the right cover. We’ll cut through the insurance jargon and answer any questions you might have.

How Bionic Works

Renewals remembered for you

With your cover arranged, you need never worry about missing an insurance policy renewal date, as we’ll keep you updated for complete peace of mind.

Your Bionic comparison is free.

If you decide to switch, we’ll be paid a commission by the new supplier that is included in the prices we quote.