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Got a question? Browse our Help Centre for answers or contact us directly - we're here to support you in the best way we can.
Connectivity
What can we help you with?
Which product do you need help with?
Insurance quotes
How do I get an insurance quote?
I’ve filled out all my details online, why do I have to do this again over the phone?
Why do I need to give details about turnover and wages?
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Insurance renewals
Do you auto renew business insurance?
How do insurance auto renewals work?
How do I accept a renewal quote?
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Getting in touch
Why haven’t I received any emails regarding my renewal?
How do I update my details before my auto-renewal? Can I still speak to someone?
What if my circumstances have changed?
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Cancelling an insurance renewal
Can I stop an automatic renewal?
Can I cancel a policy that has auto-renewed?
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Insurance costs
Why has my renewal premium increased?
Why is the cost of my premium different to the quote schedule?
What is an administration fee?
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