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Online Retailer Insurance FAQs

To help you understand more about e-commerce insurance, here are the answers to some of our most frequently asked questions.

Does home insurance cover your online business if you run it from home?

If you are running a business from your home, it’s important to tell your home insurer you’re doing this. A personal home insurance policy is unlikely to cover any business activities or working from home. 

Find out more in our guide to business insurance when you’re working from home

Still unsure? Get in touch with our knowledgeable insurance team at Bionic, who can help you find the insurance that meets your needs. Call us on 0800 077 3810 today. 

Do you provide cover for faulty goods?

Yes, if you unknowingly sell faulty goods, product liability insurance will cover any claims that arise as a result. This is normally included as standard for an online retailer’s insurance package, especially if you sell physical goods.  

Policies vary per insurer and terms and conditions apply.

How Bionic Works

Friendly, professional agents

Our team speaks your language and won’t waste your time. We use secure smart data to find out more about your needs and only ask questions relevant to your business.

How Bionic Works

We’ll talk you through the quotes

Once we know more about your needs, we’ll work with you to find the right cover. We’ll cut through the insurance jargon and answer any questions you might have.

How Bionic Works

Renewals remembered for you

With your cover arranged, you need never worry about missing an insurance policy renewal date, as we’ll keep you updated for complete peace of mind.

Your Bionic comparison is free.

If you decide to switch, we’ll be paid a commission by the new supplier that is included in the prices we quote.