There are three main things to consider when choosing a business phone
line provider:
Do you have enough phone lines to manage the volume of calls your business
handles?
On the other hand, an unlimited calls package might work best, as this
allows you to make as many calls as you need at certain times of the day,
for no extra cost.If you want to cap specific costs - international calls,
for instance - you'll need to make sure this is specified in any deal you
sign up to, so bear this in mind when you're considering a package that's
right for your business.
Are you on the most cost-effective call plan?
If your business is being hit with high phone bills, switching to a more
cost-effective call plan can help cut your overheads. Speak to our
connectivity experts to find a call plan that suits the needs of your
business, and see if you could save money with a plan that offers
unlimited calls.
Can you keep your number if you switch business landline provider?
Your business should be able to keep its existing landline telephone
number when you switch. This is known as number 'porting' and is fairly
standard practice for landline providers. You might have some issues if
you switch provider while moving business premises, but this will depend
on your provider. To find out more, get in touch with our connectivity
experts.
When choosing a business landline provider, you’ll also need to consider
any extra services you might need, such as:
- Additional phone lines
- Three-way calling
- Conference calling
- Call diversion
- Call waiting
- Caller display
- Anonymous caller reject
It’s also worth weighing up whether you’ll need things like Interactive
Voice Response (IVR), to automatically get caller information and routes
calls to the right recipients, or even set up your own switchboard using a
Private Branch Exchange (PBX).While some of these features and functions
could be valuable to the smallest of businesses, others are clearly aimed
at larger businesses. At Bionic, we only want you to offer you the
products and services you need, so we’ll never recommend any unnecessary
extras.
If you think your business is paying for phone functions it doesn’t need,
you could save money by removing simply getting rid of them. That's where
our tech-enabled experts are on hand to help.