Here are a few things to keep in mind when choosing a business phone line provider:
Do you have enough phone lines to manage the volume of calls your business handles?
If your business is taking an increasing number of phone calls, installing multiple phone lines could help spread the workload and increase productivity. It might also be worth looking into a multi-line phone system that directs multiple lines to a single device, so you can screen and transfer incoming calls to the right contact, quickly and easily.
Are you on the most cost-effective call plan?
If your business is being hit with high phone bills, switching to a more cost-effective call plan can help cut your overheads. Speak to our connectivity experts to find a call plan that suits the needs of your business and see if you could save money with a plan that offers unlimited calls.
Should you cap the cost of your business phone calls?
Capping the costs of your calls is another option you should consider, especially if you’re on a tight budget and need to reduce the risk of your bills unexpectedly soaring.
On the other hand, an unlimited calls package might work best, as this allows you to make as many calls as you need at certain times of the day, for no extra cost. If you want to cap specific costs - international calls, for instance - you'll need to make sure this is specified in any deal you sign up to, so bear this in mind when you're considering a package that's right for your business.