[{"data":1,"prerenderedAt":1163},["ShallowReactive",2],{"schema:\u002Fbusiness-connectivity\u002Fbusiness-phone-line\u002F":3},{"elements":4,"system":1156},{"product_name":5,"slug":9,"content_block___hero":13,"content_block___supplier":95,"content_blocks":121,"meta_title":1139,"meta_description":1142,"meta_canonical":1145,"meta_robots":1148,"meta_aggregate_schema":1153},{"name":6,"type":7,"value":8},"Product Name","text","business-connectivity\u002Fbusiness-phone-line",{"name":10,"type":11,"value":12},"Slug","url_slug","business-connectivity\u002Fbusiness-phone-line\u002F",{"name":14,"type":15,"value":16,"linkedItems":18},"Content Block - Hero","modular_content",[17],"business_broadband_hero__copy_",[19],{"elements":20,"system":89},{"product_icon":21,"tagline":33,"heading":36,"hero_bullet_one":39,"hero_bullet_two":42,"hero_bullet_three":45,"cta_button_text":48,"cta_link_url":51,"secondary_cta_button_text":54,"secondary_cta_link_url":57,"hero_image":59,"theme":71},{"name":22,"type":23,"value":24},"Product Icon","asset",[25],{"name":26,"description":27,"type":28,"size":29,"url":30,"width":31,"height":31,"renditions":32},"Product-Telco-Icon.png","Phone Icon","image\u002Fpng",5176,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F16afbf87-258d-4110-8d01-cf97d65b609c\u002FProduct-Telco-Icon.png",80,{},{"name":34,"type":7,"value":35},"Tagline","Compare business phone line providers",{"name":37,"type":7,"value":38},"Heading","Compare business phone deals",{"name":40,"type":7,"value":41},"Hero Bullet One","Your business might need a landline even if your home doesn’t",{"name":43,"type":7,"value":44},"Hero Bullet Two","Keep your existing number and get enhanced features",{"name":46,"type":7,"value":47},"Hero Bullet Three","Bionic is the comparison site for your small business",{"name":49,"type":7,"value":50},"CTA Button Text","Get a Business Phone Line",{"name":52,"type":7,"value":53},"CTA Link URL","https:\u002F\u002Fconnectivity.bionic.co.uk\u002F",{"name":55,"type":7,"value":56},"Secondary CTA Button Text","",{"name":58,"type":7,"value":56},"Secondary CTA Link URL",{"name":60,"type":23,"value":61},"Hero Image",[62],{"name":63,"description":64,"type":65,"size":66,"url":67,"width":68,"height":69,"renditions":70},"BigSupportConnectivityHero.e8b15240.webp","A business owner stands in a doorway","image\u002Fwebp",40636,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F4061f034-fa2c-4527-adfb-faedc3d7a3df\u002FBigSupportConnectivityHero.e8b15240.webp",650,515,{},{"name":72,"type":15,"value":73,"linkedItems":75},"Theme",[74],"content_block___theme___grey",[76],{"elements":77,"system":81},{"colour":78},{"name":79,"type":7,"value":80},"Colour","Grey",{"codename":74,"collection":82,"id":83,"language":82,"lastModified":84,"name":85,"sitemapLocations":86,"type":87,"workflowStep":88,"workflow":82},"default","7f21286b-86bb-4895-89e6-2a089b86b647","2024-10-21T16:46:34.480424Z","Content Block - Theme - Grey",[],"content_block___theme","published",{"codename":17,"collection":82,"id":90,"language":82,"lastModified":91,"name":92,"sitemapLocations":93,"type":94,"workflowStep":88,"workflow":82},"4dcee263-70fd-4d03-a786-75b1dd2531e3","2026-03-18T11:34:59.5785322Z","Business Broadband Hero (copy)",[],"content_block___hero",{"name":96,"type":15,"value":97,"linkedItems":99},"Content Block - Supplier",[98],"connectivity_supplier_carousel",[100],{"elements":101,"system":115},{"tagline":102,"supplier_image":104},{"name":34,"type":7,"value":103},"We compare a vetted panel of trusted business phone and broadband, and VoIP suppliers",{"name":105,"type":23,"value":106},"Supplier Image",[107],{"name":108,"description":109,"type":28,"size":110,"url":111,"width":112,"height":113,"renditions":114},"Bionic Connectivity Carousel.png","A carousel featuring the panel of suppliers used for Bionic's phone and broadband switching service",70054,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F2cdd8981-3ee3-45f1-ae3b-0be3e193533e\u002FBionic%20Connectivity%20Carousel.png",2000,48,{},{"codename":98,"collection":82,"id":116,"language":82,"lastModified":117,"name":118,"sitemapLocations":119,"type":120,"workflowStep":88,"workflow":82},"5368c39f-edb8-4052-ac42-49b844a09988","2026-06-10T13:38:29.6270822Z","Connectivity Supplier Carousel",[],"content_block___supplier_carousel",{"name":122,"type":15,"value":123,"linkedItems":134},"Content Blocks",[124,125,126,127,128,129,130,131,132,133],"content_block___one_column_styled___how_does_busin","content_block_two_col___what_business_broadband_pr","content_block_two_col___what_types_of_business_bro","content_block_two_col___what_business_phone_line_p","content_block_two_col___what_business_phone_line_p_336213e","content_block___tp_slider___connectivity","content_block___faq___broadband__copy_","content_block___guides___connectivity","content_block___image_with_cta___ins_backbone","content_block___social",[135,157,188,206,234,252,266,397,1100,1132],{"elements":136,"system":151},{"title_accent":137,"title":140,"text":143},{"name":138,"type":7,"value":139},"Title Accent","Why do you need a...",{"name":141,"type":7,"value":142},"Title","business phone line?",{"images":144,"linkedItemCodenames":145,"linkedItems":146,"links":147,"name":148,"type":149,"value":150},[],[],[],[],"Text","rich_text","\u003Cp>Every business knows the importance of being connected to the outside world. But have you ever stopped to consider whether your business phone line services are suited to your needs?\u003C\u002Fp>\n\u003Cp>It’s easy to dismiss business landlines as outdated, not least because most of us carry a smartphone everywhere we go. But a landline is as essential now as it ever was - not only does it provide a reliable line of communication for employees, customers, clients and suppliers, but having a landline number on your website and marketing material can help improve the trust, image and authority of your business.\u003C\u002Fp>\n\u003Cp>If you’re looking to install a new landline at your business premises, or thinking of switching landline provider, it might be worth looking into&nbsp;\u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-voip\u002F\">business VoIP\u003C\u002Fa>&nbsp;instead. This is because the analogue phone system (the old traditional copper wires that have been in use for decades) will be switched off across the UK by 2025. A VoIP system will provide a cutting-edge and future proof alternative to your landline.\u003C\u002Fp>\n\u003Cp>A quick call to our tech-enabled team is all it takes to check out the current business phone line options and find the best deal for your business. Give us a call or enter your postcode and we’ll get right back to you.\u003C\u002Fp>",{"codename":124,"collection":82,"id":152,"language":82,"lastModified":153,"name":154,"sitemapLocations":155,"type":156,"workflowStep":88,"workflow":82},"666e9527-1508-4ca9-8c2e-b694c5ca6635","2026-03-18T11:35:42.4831687Z","Content Block - Why do you need a business phone line?",[],"content_block___one_column_styled_heading",{"elements":158,"system":182},{"title_left":159,"text_right":162,"theme":169},{"name":160,"type":7,"value":161},"Title Left","What’s the difference between a business landline and a home landline?",{"images":163,"linkedItemCodenames":164,"linkedItems":165,"links":166,"name":167,"type":149,"value":168},[],[],[],[],"Text Right","\u003Cp>Do you really need a dedicated business phone line, or will a domestic phone line do the trick? A phone line is a phone line, after all. The reality is that a dedicated business landline is often more cost-effective and will offer several additional services that can really help your business.\u003C\u002Fp>\n\u003Cp>Unlike domestic lines, business phone lines offer conference calling, call forwarding, and multiple lines from the same address. Priority support is also given to business users, and a business phone contract might also offer better deals on inclusive minutes, including international calls.\u003C\u002Fp>",{"name":72,"type":15,"value":170,"linkedItems":172},[171],"content_block___theme___navy",[173],{"elements":174,"system":177},{"colour":175},{"name":79,"type":7,"value":176},"Navy",{"codename":171,"collection":82,"id":178,"language":82,"lastModified":179,"name":180,"sitemapLocations":181,"type":87,"workflowStep":88,"workflow":82},"324b67a1-399c-4efe-a4b4-791af801a4fd","2024-11-08T10:57:29.8395583Z","Content Block - Theme - Navy",[],{"codename":125,"collection":82,"id":183,"language":82,"lastModified":184,"name":185,"sitemapLocations":186,"type":187,"workflowStep":88,"workflow":82},"d96f0e94-1b8c-4b0c-98c0-ab6f3d9d9a0b","2026-03-18T11:36:16.9228378Z","Content Block Two Col - What’s the difference between a business landline and a home landline?",[],"content_block___two_column",{"elements":189,"system":201},{"title_left":190,"text_right":192,"theme":198},{"name":160,"type":7,"value":191},"What business phone line providers do Bionic work with?",{"images":193,"linkedItemCodenames":194,"linkedItems":195,"links":196,"name":167,"type":149,"value":197},[],[],[],[],"\u003Cp>At Bionic, we work with business phone providers who offer a wide range of products to meet the needs and budget of any business. Our trusted panel of suppliers also guarantee great service alongside competitive rates, to help keep your business connected.\u003C\u002Fp>\n\u003Cp>Here are the broadband suppliers we work with:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>\u003Cstrong>Daisy&nbsp;\u003C\u002Fstrong>– Daisy offers a range of phone line plans to suit businesses of all sizes. Daisy Duo offers free landline to mobile calls, Daisy Phoneline + is a VoIP system that allows you to keep your existing business number, make calls from multiple devices wherever you are, and manage your clients from an easy-to-use online hub. Daisy also offers a hosted VoIP system.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Focus\u003C\u002Fstrong>&nbsp;- Focus is one of the UK’s largest independent providers of fixed-line products. Its range of competitive tariffs are designed to help deliver cost savings and great service to your business. Its bespoke business phone packages offer low leased line rental costs, free reports and itemisation, 24\u002F7 fault reporting, and a dedicated account manager. They are also specialist in cloud voice services such as VoIP.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>BT&nbsp;\u003C\u002Fstrong>- The UK’s biggest phone provider offers a range of business phone line packages to appeal to all budgets. 24\u002F7 customer support is included as standard, as are features such as BT Answer 1571, and BT last-caller 1471. You can also add a caller display for free. BT Featureline offers a range of additional features, such as call diversion, ring back when free, and many more. BT also offers business VoIP solutions.\u003C\u002Fli>\n\u003C\u002Ful>",{"name":72,"type":15,"value":199,"linkedItems":200},[74],[76],{"codename":126,"collection":82,"id":202,"language":82,"lastModified":203,"name":204,"sitemapLocations":205,"type":187,"workflowStep":88,"workflow":82},"d74d9dbf-421f-449c-b8ff-e63c9b356ad7","2026-03-18T11:37:11.4422593Z","Content Block Two Col - What business phone line providers do Bionic work with?",[],{"elements":207,"system":229},{"title_left":208,"text_right":210,"theme":216},{"name":160,"type":7,"value":209},"Should you bundle your business phone line and broadband?",{"images":211,"linkedItemCodenames":212,"linkedItems":213,"links":214,"name":167,"type":149,"value":215},[],[],[],[],"\u003Cp>Business phone and broadband services are often sold together as a joint product, known as a ‘bundle’.\u003C\u002Fp>\n\u003Cp>It’s worth considering one of these packages, as they could be more cost-effective and convenient than getting separate deals for your landline and internet connections - you’ll only have one connectivity bill to look out for each month, which should make it easier to keep track of your monthly expenses.\u003C\u002Fp>\n\u003Cp>When comparing&nbsp;\u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002F\">business phone and broadband packages\u003C\u002Fa>, you need to make sure the deal you sign up to only includes features that are relevant to your business and its needs. The tech-enabled experts at Bionic can explain what each supplier offers to help you get rid of any unnecessary extras.\u003C\u002Fp>\n\u003Cp>If you're not sure which business phone line provider is best for you, or which landline features you need, our tech-enabled experts are also on hand to talk through all the available options to find you the best business phone line package. Just enter your postcode or call us to get in touch.\u003C\u002Fp>",{"name":72,"type":15,"value":217,"linkedItems":219},[218],"content_block___theme___navy_cabc44a",[220],{"elements":221,"system":224},{"colour":222},{"name":79,"type":7,"value":223},"White",{"codename":218,"collection":82,"id":225,"language":82,"lastModified":226,"name":227,"sitemapLocations":228,"type":87,"workflowStep":88,"workflow":82},"cabc44a2-ac12-4719-bcb0-54147bebae8c","2025-04-09T16:40:53.9170775Z","Content Block - Theme - White",[],{"codename":127,"collection":82,"id":230,"language":82,"lastModified":231,"name":232,"sitemapLocations":233,"type":187,"workflowStep":88,"workflow":82},"c17a7677-5b65-4dac-8579-db9c633a0d8e","2026-03-18T11:39:52.4910622Z","Content Block Two Col - Should you bundle your business phone line and broadband?",[],{"elements":235,"system":247},{"title_left":236,"text_right":238,"theme":244},{"name":160,"type":7,"value":237},"Things to consider when choosing a business phone line provider",{"images":239,"linkedItemCodenames":240,"linkedItems":241,"links":242,"name":167,"type":149,"value":243},[],[],[],[],"\u003Cp>Here are a few things to keep in mind when choosing a business phone line provider:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Do you have enough phone lines to manage the volume of calls your business handles?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>If your business is taking an increasing number of phone calls, installing multiple phone lines could help spread the workload and increase productivity. It might also be worth looking into a multi-line phone system that directs multiple lines to a single device, so you can screen and transfer incoming calls to the right contact, quickly and easily.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Are you on the most cost-effective call plan?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>If your business is being hit with high phone bills, switching to a more cost-effective call plan can help cut your overheads. Speak to our connectivity experts to find a call plan that suits the needs of your business and see if you could save money with a plan that offers unlimited calls.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Should you cap the cost of your business phone calls?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Capping the costs of your calls is another option you should consider, especially if you’re on a tight budget and need to reduce the risk of your bills unexpectedly soaring.\u003C\u002Fp>\n\u003Cp>On the other hand, an unlimited calls package might work best, as this allows you to make as many calls as you need at certain times of the day, for no extra cost. If you want to cap specific costs - international calls, for instance - you'll need to make sure this is specified in any deal you sign up to, so bear this in mind when you're considering a package that's right for your business.\u003C\u002Fp>",{"name":72,"type":15,"value":245,"linkedItems":246},[171],[173],{"codename":128,"collection":82,"id":248,"language":82,"lastModified":249,"name":250,"sitemapLocations":251,"type":187,"workflowStep":88,"workflow":82},"336213e1-4319-41c8-8c8e-151cef6e260b","2026-03-18T11:39:32.257157Z","Content Block Two Col - Things to consider when choosing a business phone line provider",[],{"elements":253,"system":260},{"title":254,"cta_button_text":256,"cta_link_url":258},{"name":141,"type":7,"value":255},"We’re the market-leader in business comparison. But don’t just take our word for it, here’s what our customers say!",{"name":49,"type":7,"value":257},"Check out our Trustpilot reviews",{"name":52,"type":7,"value":259},"https:\u002F\u002Fuk.trustpilot.com\u002Freview\u002Fbionic.co.uk",{"codename":129,"collection":82,"id":261,"language":82,"lastModified":262,"name":263,"sitemapLocations":264,"type":265,"workflowStep":88,"workflow":82},"3850fcf1-f6bb-4aab-8f41-ec2b2048ac35","2026-03-18T11:12:55.6254908Z","Content Block - TP Slider - Connectivity",[],"content_block___trust_pilot",{"elements":267,"system":391},{"title":268,"tagline":270,"faq_items":272},{"name":141,"type":7,"value":269},"Business phone line FAQs",{"name":34,"type":7,"value":271},"To help you understand more about switching business phone with Bionic, here are the answers to some of our most frequently asked questions.\n\n\n\n",{"name":273,"type":15,"value":274,"linkedItems":282},"FAQ Items",[275,276,277,278,279,280,281],"faq___how_do_i_switch_my_business_broadband_provid","faq___how_much_does_business_broadband_cost___copy","faq___what_should_i_look_for_in_a_business_broadba","faq___does_my_business_need_a_static_ip___copy_","faq___what_is_an_isp___copy_","faq___how_can_i_get_a_good_wifi_signal_around_my_o","faq___what_s_a_good_internet_speed_for_my_business_660e487",[283,301,316,331,346,361,376],{"elements":284,"system":295},{"question":285,"answer":288},{"name":286,"type":7,"value":287},"Question","How much does it cost to set up a new landline?",{"images":289,"linkedItemCodenames":290,"linkedItems":291,"links":292,"name":293,"type":149,"value":294},[],[],[],[],"Answer","\u003Cp>Landline prices start from as low as £9.95 per month with no set-up fees. Speak to one of our tech-enabled team to find out more.\u003C\u002Fp>",{"codename":275,"collection":82,"id":296,"language":82,"lastModified":297,"name":298,"sitemapLocations":299,"type":300,"workflowStep":88,"workflow":82},"06dc2459-5f79-4962-a967-b7b10a5504cf","2026-03-18T11:41:00.03604Z","FAQ - How much does it cost to set up a new landline?",[],"content_block___faq_item",{"elements":302,"system":311},{"question":303,"answer":305},{"name":286,"type":7,"value":304},"What is line rental?",{"images":306,"linkedItemCodenames":307,"linkedItems":308,"links":309,"name":293,"type":149,"value":310},[],[],[],[],"\u003Cp>Line rental is a charge that’s included on your phone bill to cover the cost of the maintenance and repairs of your phone line. It almost acts as insurance in case anything goes wrong, as any faults on the network can usually be repaired without you having to pay a one-off fee.\u003C\u002Fp>",{"codename":276,"collection":82,"id":312,"language":82,"lastModified":313,"name":314,"sitemapLocations":315,"type":300,"workflowStep":88,"workflow":82},"66944898-58b4-41eb-b88b-0706a038d496","2026-03-18T11:42:18.0263122Z","FAQ - What is line rental?",[],{"elements":317,"system":326},{"question":318,"answer":320},{"name":286,"type":7,"value":319},"What’s the difference between landline and VoIP?",{"images":321,"linkedItemCodenames":322,"linkedItems":323,"links":324,"name":293,"type":149,"value":325},[],[],[],[],"\u003Cp>Both landline and VoIP are ways of making voice calls. The only difference is that while landline calls are made over copper phone lines,&nbsp;\u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-voip\u002F\">VoIP\u003C\u002Fa>&nbsp;calls are made over an internet connection.\u003C\u002Fp>",{"codename":277,"collection":82,"id":327,"language":82,"lastModified":328,"name":329,"sitemapLocations":330,"type":300,"workflowStep":88,"workflow":82},"6157d035-278d-4c64-a67d-aa8cad79df87","2026-03-18T11:42:36.8352703Z","FAQ - What’s the difference between landline and VoIP?",[],{"elements":332,"system":341},{"question":333,"answer":335},{"name":286,"type":7,"value":334},"Will I get a new business phone handset when I switch landline provider?",{"images":336,"linkedItemCodenames":337,"linkedItems":338,"links":339,"name":293,"type":149,"value":340},[],[],[],[],"\u003Cp>Not always, you can often use your existing handset and it will work like normal. If you do require a new handset, our connectivity experts can talk you through the options from a simple handset to a full high spec IP-enabled VoIP handset.\u003C\u002Fp>",{"codename":278,"collection":82,"id":342,"language":82,"lastModified":343,"name":344,"sitemapLocations":345,"type":300,"workflowStep":88,"workflow":82},"f985c60a-603d-422d-a018-884ecd0ba4c7","2026-03-18T11:43:04.4083498Z","FAQ - Will I get a new business phone handset when I switch landline provider?",[],{"elements":347,"system":356},{"question":348,"answer":350},{"name":286,"type":7,"value":349},"Can I keep my number if I switch to a business landline provider?",{"images":351,"linkedItemCodenames":352,"linkedItems":353,"links":354,"name":293,"type":149,"value":355},[],[],[],[],"\u003Cp>Your business should be able to keep its existing landline telephone number when you switch. This is known as number 'porting' and is standard practice for landline providers. You might have some issues if you switch provider while moving business premises, but this will depend on your provider. To find out more, get in touch with our connectivity experts.\u003C\u002Fp>",{"codename":279,"collection":82,"id":357,"language":82,"lastModified":358,"name":359,"sitemapLocations":360,"type":300,"workflowStep":88,"workflow":82},"2bacdf2e-4509-4065-8eb4-8d3e21c2eed0","2026-03-18T11:43:21.7250481Z","FAQ - Can I keep my number if I switch to a business landline provider?",[],{"elements":362,"system":371},{"question":363,"answer":365},{"name":286,"type":7,"value":364},"What extras can I add to my business landline package?",{"images":366,"linkedItemCodenames":367,"linkedItems":368,"links":369,"name":293,"type":149,"value":370},[],[],[],[],"\u003Cp>When choosing a business landline provider, you’ll also need to consider any extra services you might need, such as:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>Additional phone lines\u003C\u002Fli>\n  \u003Cli>Three-way calling\u003C\u002Fli>\n  \u003Cli>Conference calling\u003C\u002Fli>\n  \u003Cli>Call diversion\u003C\u002Fli>\n  \u003Cli>Call waiting\u003C\u002Fli>\n  \u003Cli>Caller display\u003C\u002Fli>\n  \u003Cli>Anonymous caller reject\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>It’s also worth weighing up whether you’ll need things like Interactive Voice Response (IVR), to automatically get caller information and routes calls to the right recipients, or even set up your own switchboard using a Private Branch Exchange (PBX).\u003C\u002Fp>\n\u003Cp>While some of these features and functions could be valuable to the smallest of businesses, others are clearly aimed at larger businesses. At Bionic, we only want you to offer you the products and services you need, so we’ll never recommend any unnecessary extras.\u003C\u002Fp>",{"codename":280,"collection":82,"id":372,"language":82,"lastModified":373,"name":374,"sitemapLocations":375,"type":300,"workflowStep":88,"workflow":82},"cab4e8c8-62e4-4195-bdb2-c4733e4e279c","2026-03-18T11:43:46.8172412Z","FAQ - What extras can I add to my business landline package?",[],{"elements":377,"system":386},{"question":378,"answer":380},{"name":286,"type":7,"value":379},"What’s the best phone system for a small business?",{"images":381,"linkedItemCodenames":382,"linkedItems":383,"links":384,"name":293,"type":149,"value":385},[],[],[],[],"\u003Cp>VoIP is the best phone system for small businesses. Also known as a digital phone or cloud-based phone, these systems work just like your landline, but calls are made over an internet connection instead of the usual analogue phone system.\u003C\u002Fp>\n\u003Cp>The reason that VoIP is the best option for business is that the old copper wires of the analogue system will all be disconnected by 2025 (it’s already happening in some areas), meaning you’ll need to switch to a digital phone solution if you want to keep using your landline. For more information, check out our&nbsp;\u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-voip\u002F\">business VoIP\u003C\u002Fa>&nbsp;page.\u003C\u002Fp>",{"codename":281,"collection":82,"id":387,"language":82,"lastModified":388,"name":389,"sitemapLocations":390,"type":300,"workflowStep":88,"workflow":82},"660e4874-10c2-4008-82a9-29a544103a26","2026-03-18T11:44:06.5852573Z","FAQ - What’s the best phone system for a small business?",[],{"codename":130,"collection":82,"id":392,"language":82,"lastModified":393,"name":394,"sitemapLocations":395,"type":396,"workflowStep":88,"workflow":82},"975ad750-d47b-4191-9369-f2cc4c087b2a","2026-03-18T11:51:35.6216954Z","Content Block - FAQ - Phone Line",[],"content_block___faq",{"elements":398,"system":1094},{"title":399,"cta_button_text":401,"cta_link_url":403,"guides":406},{"name":141,"type":7,"value":400},"Our team shares essential knowledge on business connectivity",{"name":49,"type":7,"value":402},"Check out our business connectivity guides",{"name":404,"type":7,"value":405},"CTA Link Url","https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fguides\u002F",{"name":407,"type":15,"value":408,"linkedItems":413},"Guides",[409,410,411,412],"connectivity_campaign___always_connected","connectivity_guide___wifi_black_spots","connectivity_guide__what_are_network_management_sy","digital_switchover_2025___all_you_need_to_know",[414,587,708,864],{"elements":415,"system":582},{"post__title":416,"post__summary":418,"post__content":421,"post__author":503,"post__reviewer":508,"publish_date":513,"updated_date":518,"url":520,"seo__meta_title":523,"seo__meta_description":526,"seo__add_no_index_tag":529,"seo__canonical_url":536,"related_articles":539,"categories":543,"subfolder":548,"tags":552,"thumbnail_image":556,"show_on_index_page":564,"hide_author":570,"hide_reviewer":574,"hide_tags":578},{"name":141,"type":7,"value":417},"How much do we rely on WiFi?",{"name":419,"type":7,"value":420},"Summary","WiFi is no longer a luxury — it's a necessity. We rely on the internet for almost everything. But have you ever considered how much time we spend online? Bionic has found some shocking stats in our investigative report. Read it now.",{"images":422,"linkedItemCodenames":454,"linkedItems":459,"links":500,"name":501,"type":149,"value":502},[423,429,434,439,444,449],{"description":424,"imageId":425,"url":426,"height":427,"width":428},"Infographic with text 'on average it takes you four minutes to make a cup of tea. Now make 198 cups of tea, that's how long you spend online a day.","d0f287d5-fd4b-4e7e-aa13-fb9b17c8087d","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Fd701bfb2-cf57-4b4f-a28c-d04226a6663b\u002FAsset%202%20%2811%29%20%281%29%20-%20cmp.jpg",2752,1920,{"description":430,"imageId":431,"url":432,"height":433,"width":428},"Infographic with text - Brits spend 25 years of their working lifetime online","545fde56-22fb-450d-9a38-ae47075254f9","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Ff166b6e8-e866-4463-8252-33f194e4d2c4\u002FAsset%201%20-%20V1%20%283%29.jpg",1597,{"description":435,"imageId":436,"url":437,"height":438,"width":428},"Infographic with text - The average person spends up to 36 years of their life online","8637ec86-7493-49b0-ab7e-2700acdcbb6d","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Feff2a346-09f5-4354-b70b-cca3e21400c3\u002FAsset%201%20-%20V3%20%281%29.jpg",1482,{"description":440,"imageId":441,"url":442,"height":443,"width":428},"Infographics with text - Gen Alpha kids are expected to spend over 37 years of their life online","d11633b0-fd51-4d0f-8763-960b1f0f3922","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F7e895dc2-676e-47a3-95c6-b2f2696626aa\u002FAsset%201%20-%20V2%20%287%29.jpg",1535,{"description":445,"imageId":446,"url":447,"height":448,"width":428},"Infographic stating the best and worst train operators for Wi-Fi in the UK","9d520c0d-998e-4c87-8a68-732350a86ebf","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F1b6862c4-2a45-4af2-8e84-23aed98bf886\u002FAsset%203%20%2810%29%20%281%29%20-%20cmp.jpg",3144,{"description":450,"imageId":451,"url":452,"height":453,"width":428},"Infographic stating the best and worst airlines for Wi-Fi","d42269cf-87a4-4c70-b113-ad92448e0925","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F9c7f4350-5415-4fc1-bfd8-faff60922cf9\u002FAsset%204%20%2810%29%20%281%29%20%281%29%20-%20cmp.jpg",3060,[455,456,457,458],"b0562ded_0a11_01e4_2488_a3058dbd8cdd","a49cc660_1ea9_01a3_dfb8_67e87756926d","n00a7f611_0f5a_0183_63a0_25e0bdd33095","c2ae157c_bf6e_0126_30f1_cd25246199f4",[460,473,482,491],{"elements":461,"system":467},{"text":462,"anchor_id":464},{"name":148,"type":7,"value":463},"How much screen time does the average Brit consume?",{"name":465,"type":7,"value":466},"Anchor ID","how-much-screen-time-is-the-average-brit-consuming-in-2024",{"codename":455,"collection":82,"id":468,"language":82,"lastModified":469,"name":468,"sitemapLocations":470,"type":471,"workflowStep":472,"workflow":472},"b0562ded-0a11-01e4-2488-a3058dbd8cdd","2026-06-04T14:27:46.709953Z",[],"anchor_tag",null,{"elements":474,"system":479},{"text":475,"anchor_id":477},{"name":148,"type":7,"value":476},"WiFi while travelling",{"name":465,"type":7,"value":478},"wi-fi-whilst-travelling",{"codename":456,"collection":82,"id":480,"language":82,"lastModified":469,"name":480,"sitemapLocations":481,"type":471,"workflowStep":472,"workflow":472},"a49cc660-1ea9-01a3-dfb8-67e87756926d",[],{"elements":483,"system":488},{"text":484,"anchor_id":486},{"name":148,"type":7,"value":485},"The train operators with the worst WiFi connectivity",{"name":465,"type":7,"value":487},"the-train-operators-with-the-worst-wi-fi-connectivity",{"codename":457,"collection":82,"id":489,"language":82,"lastModified":469,"name":489,"sitemapLocations":490,"type":471,"workflowStep":472,"workflow":472},"00a7f611-0f5a-0183-63a0-25e0bdd33095",[],{"elements":492,"system":497},{"text":493,"anchor_id":495},{"name":148,"type":7,"value":494},"The airlines with the best and worst WiFi",{"name":465,"type":7,"value":496},"the-airlines-with-the-best-and-worst-wi-fi",{"codename":458,"collection":82,"id":498,"language":82,"lastModified":469,"name":498,"sitemapLocations":499,"type":471,"workflowStep":472,"workflow":472},"c2ae157c-bf6e-0126-30f1-cd25246199f4",[],[],"Content","\u003Cp>WiFi is no longer a luxury — it's a necessity. From the moment we wake up to the minute we go to bed, we rely on the internet for (almost) everything, from work and entertainment to keeping in touch with loved ones. Since COVID-19, its importance has soared to new heights, enabling remote work, powering entertainment, and driving small businesses forward through \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002F\">connectivity.\u003C\u002Fa>&nbsp;\u003C\u002Fp>\n\u003Cp>But just how reliant are we on WiFi?\u003C\u002Fp>\n\u003Cp>Bionic has discovered the extent of our dependency on connectivity by investigating how much time the average person spends online over a lifetime. We delved into the importance of WiFi in our day-to-day lives, covering activities from work and school, to travelling on trains and planes.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>We analysed recommended and reported screen times across different ages and generations to determine exactly how much time we are spending online. This data highlighted our dependence on constant connectivity, expecting to stay online even when travelling across the country and the world.&nbsp;\u003C\u002Fp>\n\u003Cp>In light of this, we looked into what the best providers for onboard WiFi are for those travelling by trains and planes, whether for business or leisure.&nbsp;\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"b0562ded_0a11_01e4_2488_a3058dbd8cdd\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>How much screen time does the average Brit consume?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Screen time is how long you spend glued to electronic devices like phones, tablets, computers, and TVs. We all love our screens, right? They keep us entertained, connected, and informed. But like everything in life, too much of a good thing can sometimes be, well, not so good.\u003C\u002Fp>\n\u003Cp>So, how much is too much? In the UK, there aren't strict rules about how much screen time is \"allowed\" for adults like there are for kids. However, experts suggest aiming for a healthy balance. That means making sure you're not spending all day, every day, in front of screens. Taking breaks, getting outside, and engaging in activities that don't involve screens are important.\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>By the time someone is 65, they will have spent over 27 years of their life online\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>By looking at medically recommended and reported average UK screen time data across different ages, we’ve discovered that the average adult spends 76% of their waking hours online. By the time someone is 65, they will have spent over 27 years online- now, that’s a \u003Cem>very\u003C\u002Fem> long time! Our high screen time is largely a result of our lifestyle and working patterns, as so much of our habits and activity revolves around our screens, from working on laptops to scrolling social media to stay connected, and even streaming series to relax.&nbsp;\u003C\u002Fp>\n\u003Cfigure data-asset-id=\"d0f287d5-fd4b-4e7e-aa13-fb9b17c8087d\" data-image-id=\"d0f287d5-fd4b-4e7e-aa13-fb9b17c8087d\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Fd701bfb2-cf57-4b4f-a28c-d04226a6663b\u002FAsset%202%20%2811%29%20%281%29%20-%20cmp.jpg\" data-asset-id=\"d0f287d5-fd4b-4e7e-aa13-fb9b17c8087d\" data-image-id=\"d0f287d5-fd4b-4e7e-aa13-fb9b17c8087d\" alt=\"Infographic with text 'on average it takes you four minutes to make a cup of tea. Now make 198 cups of tea, that's how long you spend online a day.\">\u003C\u002Ffigure>\n\u003Cp>During adulthood, Brits will spend 223,015 hours online throughout their career. This equates to 9,292 whole days, or 25 years!\u003C\u002Fp>\n\u003Cfigure data-asset-id=\"545fde56-22fb-450d-9a38-ae47075254f9\" data-image-id=\"545fde56-22fb-450d-9a38-ae47075254f9\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Ff166b6e8-e866-4463-8252-33f194e4d2c4\u002FAsset%201%20-%20V1%20%283%29.jpg\" data-asset-id=\"545fde56-22fb-450d-9a38-ae47075254f9\" data-image-id=\"545fde56-22fb-450d-9a38-ae47075254f9\" alt=\"Infographic with text - Brits spend 25 years of their working lifetime online\">\u003C\u002Ffigure>\n\u003Cp>If we consider the average British life expectancy of 81 years, the average Brit will spend 312,805 hours online, which equates to almost 36 years, another decade online just in retirement.\u003C\u002Fp>\n\u003Cfigure data-asset-id=\"8637ec86-7493-49b0-ab7e-2700acdcbb6d\" data-image-id=\"8637ec86-7493-49b0-ab7e-2700acdcbb6d\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Feff2a346-09f5-4354-b70b-cca3e21400c3\u002FAsset%201%20-%20V3%20%281%29.jpg\" data-asset-id=\"8637ec86-7493-49b0-ab7e-2700acdcbb6d\" data-image-id=\"8637ec86-7493-49b0-ab7e-2700acdcbb6d\" alt=\"Infographic with text - The average person spends up to 36 years of their life online\">\u003C\u002Ffigure>\n\u003Cp>Recent \u003Ca href=\"https:\u002F\u002Fwww.telegraph.co.uk\u002Fbusiness\u002F2024\u002F04\u002F19\u002Fquarter-seven-year-olds-own-smartphone-amid-social-media\u002F\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">Ofcom research\u003C\u002Fa> suggests that nearly a quarter of five to seven-year-olds have a smartphone, and screen time doesn’t seem to be decreasing for future generations anytime soon…\u003C\u002Fp>\n\u003Cp>However, Gen Alpha faces the highest screen time of any other group. In line with their ‘iPad kid’ personas, they will have the highest average lifelong screen time of any other group. Thanks to growing up online and even using computers in classes at school, today’s kids are looking at spending, on average, 37 years of their lives online, which is more than 46.6% of their entire lifetime or 65% of their lifetime that they are awake.&nbsp;\u003C\u002Fp>\n\u003Cfigure data-asset-id=\"d11633b0-fd51-4d0f-8763-960b1f0f3922\" data-image-id=\"d11633b0-fd51-4d0f-8763-960b1f0f3922\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F7e895dc2-676e-47a3-95c6-b2f2696626aa\u002FAsset%201%20-%20V2%20%287%29.jpg\" data-asset-id=\"d11633b0-fd51-4d0f-8763-960b1f0f3922\" data-image-id=\"d11633b0-fd51-4d0f-8763-960b1f0f3922\" alt=\"Infographics with text - Gen Alpha kids are expected to spend over 37 years of their life online\">\u003C\u002Ffigure>\n\u003Cp>Although the length of time adults spend online may sound scary, it’s a simple fact that in today’s society, WiFi is essential for most jobs. So what about when you need to be connected for work while on the move?\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"a49cc660_1ea9_01a3_dfb8_67e87756926d\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>WiFi while travelling\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Picture this: you're on a train, your laptop open, trying to catch up on emails or prepare for that big presentation. But oh no, the WiFi is spotty at best, and your signal keeps dropping. Sound familiar? Think about all the valuable time and opportunities lost because of unreliable WiFi on trains and other public transport. That time spent twiddling your thumbs, waiting for pages to load or emails to send could be better spent brainstorming ideas, closing deals, or simply getting ahead on your workload.\u003C\u002Fp>\n\u003Cp>It's not just about individual frustration—it's also a real blow to businesses. Imagine the collective hours wasted by employees across the UK grappling with poor WiFi connections during their commutes or business trips. It adds up, and it's not just a minor inconvenience—it's a significant loss in productivity and efficiency.\u003C\u002Fp>\n\u003Cp>In a world where every minute counts, businesses can't afford to overlook the importance of reliable connectivity, especially for employees who are constantly on the move. This includes ensuring smooth virtual meetings, facilitating real-time collaboration, and allowing employees to maximise travel time.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n00a7f611_0f5a_0183_63a0_25e0bdd33095\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>The train operators&nbsp;with the worst WiFi connectivity\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cfigure data-asset-id=\"9d520c0d-998e-4c87-8a68-732350a86ebf\" data-image-id=\"9d520c0d-998e-4c87-8a68-732350a86ebf\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F1b6862c4-2a45-4af2-8e84-23aed98bf886\u002FAsset%203%20%2810%29%20%281%29%20-%20cmp.jpg\" data-asset-id=\"9d520c0d-998e-4c87-8a68-732350a86ebf\" data-image-id=\"9d520c0d-998e-4c87-8a68-732350a86ebf\" alt=\"Infographic stating the best and worst train operators for Wi-Fi in the UK\">\u003C\u002Ffigure>\n\u003Cp>We looked at what proportion of each train operator's reviews included a negative sentiment about the WiFi onboard, and the overall rating of each train operator online to create a ranking, where the closer the total score is to one, the better the onboard connectivity will be for customers.\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>ScotRail has the best WiFi connectivity in the UK\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>ScotRail has the best-rated WiFi of all the UK’s train operators, with the lowest complaints score compared to its fellow companies. Scotland's national railway line has just one negative review of their WiFi and had an overall rating of 3 out of 5, which gave them a score of 2.5.&nbsp;\u003C\u002Fp>\n\u003Ch3>Gatwick Express has the second-strongest connectivity onboard\u003C\u002Fh3>\n\u003Cp>The Gatwick Express ranks in second place, with a score of 3.5. Only 1.79% of the airport railway’s online reviews included a negative sentiment about the onboard WiFi, and the online overall ranking also gave the line a 3 out of 5, which contributed to its high ranking. Online reviewers commented that the “WiFi worked pretty well” and was pretty reliable. But this cannot be said for all customers.\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Cross Country has the worst-rated onboard WiFi in the UK\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>Cross Country trains have the worst-rated WiFi in the UK, with the highest score of 21.8. This poor score is a reflection of the 4.74% of reviews that include a negative sentiment towards the WiFi performance, and the low overall review of the train operator, which only sits at 1.5 out of 5. Online reviews detail that the connectivity on board is “very poor” and “just DOESN’T WORK\", which explains why it sits at the bottom of our list.\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Why is WiFi so bad on trains in the UK?\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>If you have a busy day ahead of you, it is a good idea not to rely too heavily on being able to work from the train. Instead, schedule your day around your travel plans, as WiFi on trains in the UK is as notoriously unreliable as the train timetables, so it is unlikely you are going to be able to tick many things off that to-do list.\u003C\u002Fp>\n\u003Cp>The reason behind this is due to the geographical challenges the landscape offers, from tunnels and rural areas leading to poor signal coverage and the need to frequently switch between cell towers. Infrastructure in the UK is limited and there are insufficient trackside boosters and antennas reducing connectivity capabilities. Upgrading this is extremely costly and complicated, and would still have varying levels of service quality across different train operators. To solve this, train operators and mobile network providers have to work together.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"c2ae157c_bf6e_0126_30f1_cd25246199f4\">\u003C\u002Fobject>\n\u003Ch2>The airlines with the best and worst WiFi\u003C\u002Fh2>\n\u003Cp>Many businesses require international travel, and for many long-haul flights, you need to be able to work while travelling across the globe. But which airlines give you the best in-flight WiFi and which leave you disconnected from the world?\u003C\u002Fp>\n\u003Cfigure data-asset-id=\"d42269cf-87a4-4c70-b113-ad92448e0925\" data-image-id=\"d42269cf-87a4-4c70-b113-ad92448e0925\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F9c7f4350-5415-4fc1-bfd8-faff60922cf9\u002FAsset%204%20%2810%29%20%281%29%20%281%29%20-%20cmp.jpg\" data-asset-id=\"d42269cf-87a4-4c70-b113-ad92448e0925\" data-image-id=\"d42269cf-87a4-4c70-b113-ad92448e0925\" alt=\"Infographic stating the best and worst airlines for Wi-Fi\">\u003C\u002Ffigure>\n\u003Cp>By analysing the download speed, pricing packages and ranking of onboard entertainment (including WiFi) of the biggest airlines currently offering in-flight WiFi to discover the best and worst Airlines for those who need the internet to work while flying. The closer the score is to one, the better the onboard WiFi.&nbsp;\u003C\u002Fp>\n\u003Ch3>JetBlue has the best in-flight WiFi of all airlines\u003C\u002Fh3>\n\u003Cp>JetBlue has the highest rated onboard WiFi with a top score of 2.6. This is thanks to a high entertainment rating online of 4 out of 5, average WiFi speeds of 20Mbps, and the package being free for all customers. Online reviewers reported that the “free WiFi worked great” and that it was a “great surprise” as it can often come with a hefty price tag on other operators.&nbsp;\u003C\u002Fp>\n\u003Ch3>Hawaiian Airlines is the second-best airline for onboard connectivity\u003C\u002Fh3>\n\u003Cp>Hawaiian Airlines ranks second with a score of 3.8. The airline has an entertainment rating of 3.5 out of 5 and has even faster download speeds than JetBlue, at 100Mbps. Hawaiian Airlines also provides this for free for its customers, meaning they can continue with any urgent work or even just stream movies while on board. Customers were pleased to see they had “WiFi the entire flight”.\u003C\u002Fp>\n\u003Ch3>Philippine Airlines has the worst airline WiFi\u003C\u002Fh3>\n\u003Cp>Philippine Airlines came in last place in our ranking, with a poor score of 19.8, meaning it has the worst WiFi of all airlines analysed. Its poor online rating of its entertainment and WiFi only ranked at 2.5. Although not the lowest of the airlines, the WiFi speed only reaches 7 Kbps, which means flyers are left unimpressed by the offering. Most reviewers advised other customers to just expect the onboard WiFi not to work at all.\u003C\u002Fp>\n\u003Ch2>Why being connected is so important today\u003C\u002Fh2>\n\u003Cp>The internet is essential, especially for work. It became even more crucial during the pandemic, helping businesses survive by enabling remote work and online connections. In modern society, the internet is almost as essential as food and shelter, meeting our basic needs for communication, information, and connection.\u003C\u002Fp>\n\u003Ch3>How to stay secure and safe online\u003C\u002Fh3>\n\u003Cp>There are numerous ways to stay connected securely and safely:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>Strong passwords: Use unique, complex passwords for each online account and consider using a password manager to keep track of them.\u003C\u002Fli>\n  \u003Cli>Update software: Keep your devices and software up to date to patch any security vulnerabilities.\u003C\u002Fli>\n  \u003Cli>Use HTTPS: Look for the padlock symbol and \"https:\u002F\u002F\" in the URL when browsing the web, especially for sensitive sites like banking or shopping.\u003C\u002Fli>\n  \u003Cli>Beware of scams: Be cautious of suspicious emails, messages, or links, and never give out personal information unless you're sure it's safe.\u003C\u002Fli>\n  \u003Cli>Secure WiFi connections: Avoid using public WiFi for sensitive activities like online banking. If you must use public WiFi, consider using a virtual private network (VPN) for added security.\u003C\u002Fli>\n  \u003Cli>Enable two-factor authentication: Enabling two-factor authentication, which requires a second form of verification in addition to your password, adds an extra layer of security to your accounts.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>We know how important WiFi connectivity is in everyday life and work. \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-broadband\u002F\">Compare business broadband prices\u003C\u002Fa> today.\u003C\u002Fp>\n\u003Ch3>\u003Csup>Methodology\u003C\u002Fsup>\u003C\u002Fh3>\n\u003Cp>\u003Csup>We analysed the average screen time recommended for different age groups from 2 to 81 years old, on top of the reported average screen time for adults, which is \u003C\u002Fsup>\u003Ca href=\"https:\u002F\u002Fwww.lenstore.co.uk\u002Feyecare\u002Fscreentime-study\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">\u003Csup>13.2 hours a day\u003C\u002Fsup>\u003C\u002Fa>\u003Csup>, compared to the average \u003C\u002Fsup>\u003Ca href=\"https:\u002F\u002Fwww.medicalnewstoday.com\u002Farticles\u002F324799#how-much-sleep-do-you-need\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">\u003Csup>number of hours awake each day\u003C\u002Fsup>\u003C\u002Fa>\u003Csup>.&nbsp;\u003C\u002Fsup>\u003C\u002Fp>\n\u003Cp>\u003Csup>To look at the best and worst airlines' WiFi connectivity, we looked at the number of complaints online about each airline that included negative sentiments about the WiFi onboard, compared to the total number of reviews about the airline and indexed this alongside the pricing structure for the WiFi packages offered, all found using review platforms and the operator's own website.&nbsp;\u003C\u002Fsup>\u003C\u002Fp>\n\u003Cp>\u003Csup>For the best and worst train line WiFi’s we used the total number of negative WiFi reviews out of the total number of online reviews, analysed alongside the operator’s overall review out of five. For the rankings, the closer the score is to one, the better the onboard connectivity is, ie for WiFi on trains, if a train operator has a score of one, they have zero negative reviews of the WiFi onboard, and the operator has a 5\u002F5 ranking overall online.\u003C\u002Fsup>\u003C\u002Fp>",{"name":504,"type":15,"value":505,"linkedItems":507},"Author",[506],"author___laura_court_jones",[],{"name":509,"type":15,"value":510,"linkedItems":512},"Reviewer",[511],"untitled_content_item_f4c4443",[],{"name":514,"type":515,"value":516,"displayTimeZone":517},"Publish Date","date_time","2024-06-17T10:00:00Z","Europe\u002FLondon",{"name":519,"type":515,"value":472,"displayTimeZone":472},"Updated Date",{"name":521,"type":11,"value":522},"URL","how-much-do-brits-rely-on-wi-fi-2024\u002F",{"name":524,"type":7,"value":525},"Meta title","How Much Do We Rely On WiFi? 🌐",{"name":527,"type":7,"value":528},"Meta description","WiFi is essential for work, but how much time do we spend online, and which train and flight operators offer the best onboard WiFi when on the go?",{"name":530,"type":531,"value":532},"Add no index tag","multiple_choice",[533],{"name":534,"codename":535},"No","no",{"name":537,"type":7,"value":538},"Canonical URL","https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fguides\u002Fhow-much-do-brits-rely-on-wi-fi-2024\u002F",{"name":540,"type":15,"value":541,"linkedItems":542},"Related Articles",[],[],{"name":544,"type":15,"value":545,"linkedItems":547},"Categories",[546],"category___business_connectivity_guide",[],{"name":549,"type":15,"value":550,"linkedItems":551},"Subfolder",[],[],{"name":553,"type":15,"value":554,"linkedItems":555},"Tags",[],[],{"name":557,"type":23,"value":558},"Thumbnail Image",[559],{"name":560,"description":430,"type":561,"size":562,"url":432,"width":428,"height":433,"renditions":563},"Asset 1 - V1 (3).jpg","image\u002Fjpeg",241624,{},{"name":565,"type":531,"value":566},"Show on index page",[567],{"name":568,"codename":569},"Yes","yes",{"name":571,"type":531,"value":572},"Hide Author",[573],{"name":534,"codename":535},{"name":575,"type":531,"value":576},"Hide Reviewer",[577],{"name":534,"codename":535},{"name":579,"type":531,"value":580},"Hide Tags",[581],{"name":568,"codename":569},{"codename":409,"collection":82,"id":583,"language":82,"lastModified":469,"name":584,"sitemapLocations":585,"type":586,"workflowStep":88,"workflow":82},"7466d6d8-638a-48a7-abd0-4243250579ec","CONNECTIVITY CAMPAIGN - ALWAYS CONNECTED",[],"guide",{"elements":588,"system":704},{"post__title":589,"post__summary":591,"post__content":593,"post__author":656,"post__reviewer":659,"publish_date":662,"updated_date":664,"url":665,"seo__meta_title":667,"seo__meta_description":669,"seo__add_no_index_tag":670,"seo__canonical_url":673,"related_articles":675,"categories":678,"subfolder":681,"tags":684,"thumbnail_image":687,"show_on_index_page":693,"hide_author":696,"hide_reviewer":699,"hide_tags":701},{"name":141,"type":7,"value":590},"What are WiFi Black Spots? 6 Ways To Bring Your Internet Back up to Speed",{"name":419,"type":7,"value":592},"WiFi black spots are areas within a building where the wireless signal is too weak or unable to reach. Find out how it can affect your business with our guide. ",{"images":594,"linkedItemCodenames":601,"linkedItems":607,"links":654,"name":501,"type":149,"value":655},[595],{"description":596,"imageId":597,"url":598,"height":599,"width":600},"Business owner using a mobile phone to connect to wifi but wifi not connected because of black spot. Waiting to load digital business data form website.","5aa040f1-fa48-4f80-b724-b0a472457d3a","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F3b37ccef-5d31-4769-b3c2-91eb663cd3c7\u002FGettyImages-1439334505.jpg",1414,2121,[602,603,604,605,606],"n2c10c226_a45f_0172_4fef_3d875b802e9b","n20782c4f_f14a_01cd_2042_f15bb5f2d209","n324607b7_eb6b_01a9_9b06_f26ec26b15dc","n3db32c23_83fc_01f8_1224_debf1ae99f91","n85169747_efe7_01aa_238b_2897c4f61224",[608,618,627,636,645],{"elements":609,"system":614},{"text":610,"anchor_id":612},{"name":148,"type":7,"value":611},"What are WiFi black spots?",{"name":465,"type":7,"value":613},"what-are-wifi-black-spots",{"codename":602,"collection":82,"id":615,"language":82,"lastModified":616,"name":615,"sitemapLocations":617,"type":471,"workflowStep":472,"workflow":472},"2c10c226-a45f-0172-4fef-3d875b802e9b","2026-06-04T14:28:15.0363912Z",[],{"elements":619,"system":624},{"text":620,"anchor_id":622},{"name":148,"type":7,"value":621},"What causes WiFi black spots?",{"name":465,"type":7,"value":623},"what-causes-wifi-black-spots",{"codename":603,"collection":82,"id":625,"language":82,"lastModified":616,"name":625,"sitemapLocations":626,"type":471,"workflowStep":472,"workflow":472},"20782c4f-f14a-01cd-2042-f15bb5f2d209",[],{"elements":628,"system":633},{"text":629,"anchor_id":631},{"name":148,"type":7,"value":630},"Effects of WiFi black spots",{"name":465,"type":7,"value":632},"effects-of-wifi-black-spots",{"codename":604,"collection":82,"id":634,"language":82,"lastModified":616,"name":634,"sitemapLocations":635,"type":471,"workflowStep":472,"workflow":472},"324607b7-eb6b-01a9-9b06-f26ec26b15dc",[],{"elements":637,"system":642},{"text":638,"anchor_id":640},{"name":148,"type":7,"value":639},"How to check for WiFi black spots",{"name":465,"type":7,"value":641},"how-to-check-for-wifi-black-spots",{"codename":605,"collection":82,"id":643,"language":82,"lastModified":616,"name":643,"sitemapLocations":644,"type":471,"workflowStep":472,"workflow":472},"3db32c23-83fc-01f8-1224-debf1ae99f91",[],{"elements":646,"system":651},{"text":647,"anchor_id":649},{"name":148,"type":7,"value":648},"How to fix WiFi black spots",{"name":465,"type":7,"value":650},"how-to-fix-wifi-black-spots",{"codename":606,"collection":82,"id":652,"language":82,"lastModified":616,"name":652,"sitemapLocations":653,"type":471,"workflowStep":472,"workflow":472},"85169747-efe7-01aa-238b-2897c4f61224",[],[],"\u003Cp>Most businesses use the internet to keep their company online — whether you’re an independent business operating out of a small office or a warehouse manufacturing goods across the country, 83.4% of UK businesses have a website.\u003C\u002Fp>\n\u003Cp>But, just like when you're struggling to connect at home, businesses are not immune to connectivity issues. WiFi black spots can incite all kinds of annoyance, especially when your team is in the middle of an important VoIP call or trying to contact a client.\u003C\u002Fp>\n\u003Cp>Let's find out more about WiFi black spots and how they could affect your business.&nbsp;\u003C\u002Fp>\n\u003Cfigure data-asset-id=\"5aa040f1-fa48-4f80-b724-b0a472457d3a\" data-image-id=\"5aa040f1-fa48-4f80-b724-b0a472457d3a\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F3b37ccef-5d31-4769-b3c2-91eb663cd3c7\u002FGettyImages-1439334505.jpg\" data-asset-id=\"5aa040f1-fa48-4f80-b724-b0a472457d3a\" data-image-id=\"5aa040f1-fa48-4f80-b724-b0a472457d3a\" alt=\"Business owner using a mobile phone to connect to wifi but wifi not connected because of black spot. Waiting to load digital business data form website.\">\u003C\u002Ffigure>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n2c10c226_a45f_0172_4fef_3d875b802e9b\">\u003C\u002Fobject>\n\u003Ch2>What are WiFi black spots?\u003C\u002Fh2>\n\u003Cp>WiFi black spots — also known as WiFi dead spots — are areas within a building where the wireless signal from a router is either too weak or unstable to maintain connectivity.&nbsp;\u003C\u002Fp>\n\u003Cp>WiFi black spots can be frustrating for users as they can result in slow or unreliable internet connections, dropped connections or even an inability to connect to the network altogether.&nbsp;\u003C\u002Fp>\n\u003Cp>Find out more about whether your business is suffering from a black spot or a broadband outage with our handy guide.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n20782c4f_f14a_01cd_2042_f15bb5f2d209\">\u003C\u002Fobject>\n\u003Ch2>What causes WiFi black spots?\u003C\u002Fh2>\n\u003Cp>WiFi black spots are caused by various factors that interfere with wireless signals and weaken their reach. Understanding why this can happen is essential to help identify the root cause and take the necessary steps to get your business back on track.\u003C\u002Fp>\n\u003Cp>Some of the most common causes of WiFi black spots include:\u003C\u002Fp>\n\u003Ch3>1. Physical barriers\u003C\u002Fh3>\n\u003Cp>Walls, floors and large objects such as furniture or appliances can obstruct or weaken a wireless signal, eventually leading to WiFi black spots.&nbsp;\u003C\u002Fp>\n\u003Cp>Usually, the materials used to construct walls or floors, like concrete and metal, can block or reflect wireless signals, which will ultimately reduce their strength or cause interference.&nbsp;\u003C\u002Fp>\n\u003Cp>The layout of a building or room can also contribute to black spots. If the area is too far away from the router or access point, it may have an issue trying to connect.\u003C\u002Fp>\n\u003Ch3>2. Distance from the router\u003C\u002Fh3>\n\u003Cp>Wireless signals become weaker the further they travel from the router or access point, so if you’re located far from this, you’re more likely to experience a black spot.\u003C\u002Fp>\n\u003Cp>In large or multi-story buildings, WiFi signals may not be strong enough to reach all areas, leading to isolated black spots.\u003C\u002Fp>\n\u003Ch3>3. Interference\u003C\u002Fh3>\n\u003Cp>Other devices that use wireless signals, such as cordless phones or other WiFi networks, can interfere with the signal.\u003C\u002Fp>\n\u003Cp>This can occur when the devices use the same frequency band or channel as the WiFi network, causing interference that disrupts the signal.&nbsp;\u003C\u002Fp>\n\u003Ch3>4. Electrical interference\u003C\u002Fh3>\n\u003Cp>Electrical equipment such as motors, power lines, or fluorescent lighting can generate electromagnetic interference that can weaken wireless signals and lead to black spots.&nbsp;\u003C\u002Fp>\n\u003Cp>This type of interference can be difficult to identify but may be more common in industrial or commercial settings where electrical equipment is used extensively.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n324607b7_eb6b_01a9_9b06_f26ec26b15dc\">\u003C\u002Fobject>\n\u003Ch2>What effects can WiFi black spots have on your business?\u003C\u002Fh2>\n\u003Cp>Businesses that rely heavily on the internet to run their daily operations can feel out of the loop when the WiFi seemingly drops into a black spot.&nbsp;\u003C\u002Fp>\n\u003Cp>However, this can have a negative impact on your business and how it runs.&nbsp;\u003C\u002Fp>\n\u003Ch3>1. Reduced productivity\u003C\u002Fh3>\n\u003Cp>In many businesses, internet connectivity is essential for employees to work effectively. WiFi black spots can lead to slow internet speeds, dropped connections, or the inability to connect, making it difficult for employees to access the resources they need to work efficiently.&nbsp;\u003C\u002Fp>\n\u003Cp>This can result in reduced productivity, missed deadlines and lower work output. How can you expect your employees to work if you can’t provide them with a stable internet connection?\u003C\u002Fp>\n\u003Cp>If your business is struggling to keep up due to poor WiFi, it could be an option to introduce a hybrid working system and get your employees to work remotely. Find out more about keeping your business connected when working from home with our guide.&nbsp;\u003C\u002Fp>\n\u003Ch3>2. Poor customer service\u003C\u002Fh3>\n\u003Cp>If you’re a business that provides WiFi access to customers, WiFi black spots can harm the customer experience.&nbsp;\u003C\u002Fp>\n\u003Cp>Customers may struggle to connect to the network or experience slow internet speeds, leading to frustration. In some cases, customers may choose to take their business elsewhere due to poor WiFi connectivity.\u003C\u002Fp>\n\u003Ch3>3. Security risks\u003C\u002Fh3>\n\u003Cp>WiFi black spots can create security vulnerabilities for businesses. When employees cannot connect to the network or experience slow internet speeds, they may use public or unsecured guest WiFi networks to access the internet and complete their work. This can put sensitive business data at risk of theft or cyber-attacks.\u003C\u002Fp>\n\u003Cp>Find out more about how to keep your business protected online with our guide to internet security.&nbsp;\u003C\u002Fp>\n\u003Ch3>4. Communication breakdown\u003C\u002Fh3>\n\u003Cp>In most businesses, communication is critical for success. Without speaking to your colleagues, you’ll have no idea where tasks are up to or whether they’ve even been completed at all.&nbsp;\u003C\u002Fp>\n\u003Cp>WiFi black spots can cause communication breakdowns, particularly in businesses that rely on VoIP or video conferencing. Slow internet speeds or dropped connections can lead to missed calls or meetings, which can have a negative impact on business operations.\u003C\u002Fp>\n\u003Ch3>5. Reputational damage\u003C\u002Fh3>\n\u003Cp>There’s nothing worse than your business getting a bad reputation, but black spots can do just that.&nbsp;\u003C\u002Fp>\n\u003Cp>If your business is in the technology or connectivity industries, poor WiFi can damage its reputation. Customers may leave negative reviews or feedback about the poor WiFi connectivity, which could then discourage others from doing business with your company.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n3db32c23_83fc_01f8_1224_debf1ae99f91\">\u003C\u002Fobject>\n\u003Ch2>How to check for WiFi black spots\u003C\u002Fh2>\n\u003Cp>WiFi black spots can seriously slow down your business, and most companies don’t even know how to check for black spots properly.&nbsp;\u003C\u002Fp>\n\u003Cp>Here are some simple, easy and quick ways to check for WiFi black spots to get your business back up and running:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>\u003Cstrong>Conduct a site survey \u003C\u002Fstrong>— A site survey involves physically inspecting the premises to identify areas with poor WiFi signals. This can either be done by walking around with a WiFi-enabled device and checking how the signal strength differs in areas. Or, you can hire an external company that will use specialised equipment to identify the issues and suggest troubleshooting ideas.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Conduct user surveys \u003C\u002Fstrong>— Whether you work in an office or a warehouse, chances are, you’re going to need WiFi to keep your business running. Asking your employees for feedback on their WiFi experience can help your business identify areas with poor coverage. For example, ask people in different areas of the room what the average speed they’re getting is or whether it keeps dropping in and out. You can also record answers by using surveys or feedback forms if that’s easier.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Monitor network traffic\u003C\u002Fstrong> — By monitoring network traffic, businesses can identify areas with high network usage. These areas can become WiFi black spots if the network is overloaded and can no longer provide sufficient bandwidth to support all connected devices.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Check access point placement \u003C\u002Fstrong>— The placement of access points (APs) can greatly affect WiFi coverage. Businesses should ensure that APs are placed in locations that provide optimal coverage, such as central areas, high ceilings, and unobstructed spaces.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n85169747_efe7_01aa_238b_2897c4f61224\">\u003C\u002Fobject>\n\u003Ch2>How to fix WiFi black spots\u003C\u002Fh2>\n\u003Cp>As with any problem, you can fix WiFi black spots in two ways: alleviate some of the symptoms or remove the source entirely. Some of the easiest ways to fix these include:\u003C\u002Fp>\n\u003Col>\n  \u003Cli>\u003Cstrong>Change WiFi channels \u003C\u002Fstrong>— The WiFi channel that the router uses can be changed to avoid interference with other devices in the area. Most routers will have the option to scan for available channels and automatically select the best one. However, if interference is still present, manually selecting a channel can help.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Remove any sources of interference \u003C\u002Fstrong>— Any electronic devices that your business uses, such as microwaves, cordless phones, or even a Bluetooth speaker, could be causing interference with the signal. If possible, it’s best to relocate these devices or replace them with newer, less-interfering models.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Reposition your router \u003C\u002Fstrong>— Ensuring that your router is placed in a central location, ideally away from walls and other obstructions, will help to provide the best coverage possible. If your router is currently located in a corner, in a box or near a wall, moving it to a more central location can help to reduce black spots.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Adjust your router's antennae\u003C\u002Fstrong> — Most routers have two or more antennae that can be adjusted to improve signal strength. The antennae should be positioned vertically for optimal signal strength, and if it has more than two antennae, they should be positioned at different angles to ensure maximum coverage.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Eliminate any physical obstructions \u003C\u002Fstrong>— Physical obstructions such as walls, doors, or furniture can block WiFi signals and create black spots. To reduce the impact of these obstructions, businesses can move any objects that are blocking the signal path.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Try new software and equipment \u003C\u002Fstrong>— Upgrading to the latest software or equipment can help to improve WiFi coverage. For example, a mesh network system can provide better coverage in large buildings or multi-story structures. A high-gain antenna can also be added to the router to improve signal strength.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch2>Get your business set with Bionic\u003C\u002Fh2>\n\u003Cp>Wrapping your head around removing WiFi black spots can sometimes be challenging, but knowing the solutions can be a great way to get your business back on top.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>If you need more help understanding business connectivity, head over to our connectivity guide pages for more information. Or, get in touch today with the Bionic team to discuss your business connectivity needs, including business broadband and VoIP.\u003C\u002Fp>",{"name":504,"type":15,"value":657,"linkedItems":658},[511],[],{"name":509,"type":15,"value":660,"linkedItems":661},[],[],{"name":514,"type":515,"value":663,"displayTimeZone":517},"2023-05-01T23:00:00Z",{"name":519,"type":515,"value":472,"displayTimeZone":472},{"name":521,"type":11,"value":666},"wifi-black-spots\u002F",{"name":524,"type":7,"value":668},"What are WiFi Black Spots? | Business Broadband | Bionic",{"name":527,"type":7,"value":592},{"name":530,"type":531,"value":671},[672],{"name":534,"codename":535},{"name":537,"type":7,"value":674},"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fguides\u002Fwifi-black-spots\u002F",{"name":540,"type":15,"value":676,"linkedItems":677},[],[],{"name":544,"type":15,"value":679,"linkedItems":680},[546],[],{"name":549,"type":15,"value":682,"linkedItems":683},[],[],{"name":553,"type":15,"value":685,"linkedItems":686},[],[],{"name":557,"type":23,"value":688},[689],{"name":690,"description":596,"type":561,"size":691,"url":598,"width":600,"height":599,"renditions":692},"GettyImages-1439334505.jpg",1252772,{},{"name":565,"type":531,"value":694},[695],{"name":568,"codename":569},{"name":571,"type":531,"value":697},[698],{"name":534,"codename":535},{"name":575,"type":531,"value":700},[],{"name":579,"type":531,"value":702},[703],{"name":568,"codename":569},{"codename":410,"collection":82,"id":705,"language":82,"lastModified":616,"name":706,"sitemapLocations":707,"type":586,"workflowStep":88,"workflow":82},"ebfa0f0d-55b6-4571-9cde-d1d943cac73b","CONNECTIVITY GUIDE - WiFi Black Spots",[],{"elements":709,"system":860},{"post__title":710,"post__summary":712,"post__content":714,"post__author":807,"post__reviewer":811,"publish_date":814,"updated_date":816,"url":817,"seo__meta_title":819,"seo__meta_description":821,"seo__add_no_index_tag":822,"seo__canonical_url":825,"related_articles":827,"categories":830,"subfolder":833,"tags":836,"thumbnail_image":839,"show_on_index_page":849,"hide_author":852,"hide_reviewer":855,"hide_tags":857},{"name":141,"type":7,"value":711},"What are network management systems?",{"name":419,"type":7,"value":713},"For your business to thrive and develop, you must manage your digital presence and networks to the best of your ability. Read this guide to learn more.",{"images":715,"linkedItemCodenames":722,"linkedItems":731,"links":805,"name":501,"type":149,"value":806},[716],{"description":717,"imageId":718,"url":719,"height":720,"width":721},"Quote by  Tom Grange, Head of Connectivity - \"Having a network management system allows you to monitor network performance and helps you diagnose and solve any network issues. If you have a large office building, it could be worth investing in this technology to help with diagnostics, security and network maintenance.\"","d5b38409-0902-4661-bea6-0b96ca7ea226","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F5857729c-2bb8-4f91-8dcc-5263b8884b93\u002Fnetwork-quote.png",500,1200,[723,724,725,726,727,728,729,730],"n742779db_f6ae_019c_1df2_855cc6f8d4f1","n6e6b36c9_0f70_01a5_ada9_6f40b3c154d7","a5f05c26_2c42_0118_6523_3f8d90ad6f22","e6e8ddf2_eb81_012d_81ce_751fcddf5bca","b9be5abb_1c06_01ff_7e83_735cba4f0b37","n5f4c3f5f_25f0_0133_8433_e9a3235a7fa9","n6fdd59da_4043_013c_9611_c45c654682c1","f2b5d2f1_147d_0158_08eb_94a68a5a621b",[732,742,751,760,769,778,787,796],{"elements":733,"system":738},{"text":734,"anchor_id":736},{"name":148,"type":7,"value":735},"What is a network management system?",{"name":465,"type":7,"value":737},"what-is-a-network-management-system",{"codename":723,"collection":82,"id":739,"language":82,"lastModified":740,"name":739,"sitemapLocations":741,"type":471,"workflowStep":472,"workflow":472},"742779db-f6ae-019c-1df2-855cc6f8d4f1","2026-06-04T13:23:46.1789846Z",[],{"elements":743,"system":748},{"text":744,"anchor_id":746},{"name":148,"type":7,"value":745},"How does a network management system work?",{"name":465,"type":7,"value":747},"how-does-a-network-management-system-work",{"codename":724,"collection":82,"id":749,"language":82,"lastModified":740,"name":749,"sitemapLocations":750,"type":471,"workflowStep":472,"workflow":472},"6e6b36c9-0f70-01a5-ada9-6f40b3c154d7",[],{"elements":752,"system":757},{"text":753,"anchor_id":755},{"name":148,"type":7,"value":754},"What are the different types of network management systems?",{"name":465,"type":7,"value":756},"what-are-the-different-types-of-network-management-systems",{"codename":725,"collection":82,"id":758,"language":82,"lastModified":740,"name":758,"sitemapLocations":759,"type":471,"workflowStep":472,"workflow":472},"a5f05c26-2c42-0118-6523-3f8d90ad6f22",[],{"elements":761,"system":766},{"text":762,"anchor_id":764},{"name":148,"type":7,"value":763},"What types of devices can a network management system control?",{"name":465,"type":7,"value":765},"what-types-of-devices-can-a-network-management-system-control",{"codename":726,"collection":82,"id":767,"language":82,"lastModified":740,"name":767,"sitemapLocations":768,"type":471,"workflowStep":472,"workflow":472},"e6e8ddf2-eb81-012d-81ce-751fcddf5bca",[],{"elements":770,"system":775},{"text":771,"anchor_id":773},{"name":148,"type":7,"value":772},"What do network management systems do?",{"name":465,"type":7,"value":774},"what-do-network-management-systems-do",{"codename":727,"collection":82,"id":776,"language":82,"lastModified":740,"name":776,"sitemapLocations":777,"type":471,"workflowStep":472,"workflow":472},"b9be5abb-1c06-01ff-7e83-735cba4f0b37",[],{"elements":779,"system":784},{"text":780,"anchor_id":782},{"name":148,"type":7,"value":781},"What are the benefits of network management?",{"name":465,"type":7,"value":783},"what-are-the-benefits-of-network-management ",{"codename":728,"collection":82,"id":785,"language":82,"lastModified":740,"name":785,"sitemapLocations":786,"type":471,"workflowStep":472,"workflow":472},"5f4c3f5f-25f0-0133-8433-e9a3235a7fa9",[],{"elements":788,"system":793},{"text":789,"anchor_id":791},{"name":148,"type":7,"value":790},"Do network management systems work for hybrid workers?",{"name":465,"type":7,"value":792},"do-network-management-systems-work-for-hybrid-workers",{"codename":729,"collection":82,"id":794,"language":82,"lastModified":740,"name":794,"sitemapLocations":795,"type":471,"workflowStep":472,"workflow":472},"6fdd59da-4043-013c-9611-c45c654682c1",[],{"elements":797,"system":802},{"text":798,"anchor_id":800},{"name":148,"type":7,"value":799},"How can Bionic help your business with admin?",{"name":465,"type":7,"value":801},"how-can-bionic-help-your-business-with-admin",{"codename":730,"collection":82,"id":803,"language":82,"lastModified":740,"name":803,"sitemapLocations":804,"type":471,"workflowStep":472,"workflow":472},"f2b5d2f1-147d-0158-08eb-94a68a5a621b",[],[],"\u003Cp>When you’re running a business, keeping your network up to scratch is vital, but have you heard of network management systems, and do you know how to implement one to better your business? Read on to find out.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n742779db_f6ae_019c_1df2_855cc6f8d4f1\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What is a network management system?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Cutting through the jargon, the term ‘network management’ just refers to the processes, tools, or applications you use to maintain your business network.&nbsp;Basically, anything you use ‘online’, like software, needs to be maintained and looked after. This is where network management comes in.\u003C\u002Fp>\n\u003Cp>Network management is the process of keeping your core network up to date and thriving, which in turn, keeps your business healthy. Performance management, security and fault analysis are also included in network management.&nbsp;\u003C\u002Fp>\n\u003Cp>A network management system is sometimes referred to as an NMS. The main focus of an NMS is to bring together the interacting components that make up your business and make your role as an SME owner easier, as everything to do with your network maintenance is in one place.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n6e6b36c9_0f70_01a5_ada9_6f40b3c154d7\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>How does a network management system work?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Network management works by ensuring your networks are all working correctly, this can be done by:\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Keeping up regular network administration\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>Network administration means making sure vital things like servers, routers, switches, hubs, cables, and computers are working correctly. It can also involve setting up new software as well as upgrading operating systems and other tools used to run your business. Maintaining network administration also means regularly keeping an eye on the performance of these systems so you can identify which software is working or not working for your business.&nbsp;\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Monitoring network operations\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>Monitoring network operations means making sure your network is working as expected. This can mean monitoring your network activity and identifying problems like bugs and slow systems or even catching problems like WiFi black spots.&nbsp;\u003C\u002Fp>\n\u003Cp>You should always aim to uncover problems in your network before they become real issues and long before they affect the daily running of your company. For example, if you noticed your software was slowing your computers down more than usual, it’s best to see if you can upgrade it ahead of time to avoid it becoming an issue with taking customer orders later down the line.\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Carrying out network maintenance\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>Network maintenance includes managing things like repairs to your network resources. These can include but are not limited to network switches, installing new routers, as well as repairing cables, servers and damaged workstations.&nbsp;\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Configuring your Network&nbsp;\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>Another important part of network management is keeping your network configured and up to date. This means your system will be likely to support a wider range of services. Configuring means evolving with your online business needs, so you’ll analyse what would make your business perform better and adapt in the future.&nbsp;\u003C\u002Fp>\n\u003Cp>For example, if you were hosting a training day that involved lots of staff members logging on to work remotely, then you may choose to look at your broadband and see if you can configure your network to support faster internet.&nbsp;\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Regularly checking Network Security\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>Network security is pivotal to your business health, so it’s an important part of managing your network. You should make regular checks on your system to identify any security breaches before they become a bigger issue and impact your business.&nbsp;\u003C\u002Fp>\n\u003Cp>As part of your network management, any activity logs on routers and computers should be monitored. If a breach is identified, your network management system should be able to identify who is causing the breach. As part of your security plan, your management system should be set up to automatically alert you of any suspicious activity.\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Introduce Network Automation\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>Speaking of being notified about issues automatically, automating your network can reduce costs within your business and will hopefully make your security and management systems more effective. This is because there is less scope for human error.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"a5f05c26_2c42_0118_6523_3f8d90ad6f22\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What are the different types of network management systems?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>There are a few different kinds of network management systems to choose from, and what you choose depends on the type of business you run. For example, are you comfortable having your management system completely online, or do you prefer having an actual person responsible that can answer questions? The main kinds of network management choices are:\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Cloud-based\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>This means the management system is hosted completely via the cloud. The pros of this avenue are that cloud-based choices often have low start-up costs and more flexibility for you as a business. This choice often enables more complex IT agility.&nbsp; Some of the cons you can face are because it’s completely online, you can encounter some performance problems as well as increased security risks. Find out more about keeping your business safe online with our guide.&nbsp;\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>On-site\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>Another option is to have your management system on-premises. The pros of this route include better security if you have a larger premises (or multiple premises) and increased data security because all your data will be on-site.&nbsp;\u003C\u002Fp>\n\u003Cp>The cons are that you might need additional connection add-ons, and it can be a little more expensive to initially set up.\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Off-site\u003C\u002Fstrong>\u003C\u002Fh3>\n\u003Cp>The final option is off-site management, which involves handing your network management to an outsourced company. The pros are there can be a sole individual or company responsible for taking care of your network, they will likely be experts, so it takes the stress off you as a business owner. The cons are it can be expensive and can take control away from you.&nbsp;\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"e6e8ddf2_eb81_012d_81ce_751fcddf5bca\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What types of devices can a network management system control?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cul>\n  \u003Cli>Computers\u003C\u002Fli>\n  \u003Cli>Servers&nbsp;\u003C\u002Fli>\n  \u003Cli>Switches\u003C\u002Fli>\n  \u003Cli>Routers\u003C\u002Fli>\n  \u003Cli>Security Networks&nbsp;\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"b9be5abb_1c06_01ff_7e83_735cba4f0b37\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What do network management systems do?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>If you’re thinking a network management system might be the logical next step for your business, you might be looking into what they can actually add to your company. The main point of a management system is to keep an eye on:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>\u003Cstrong>Performance Management\u003C\u002Fstrong>: To measure and monitor the performance of your network.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Fault Management\u003C\u002Fstrong>: To detect any network conditions that may be faulty.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Accounting Management\u003C\u002Fstrong>: To regulate network resources and allocate costs by tracking what might make your life easier as a business owner.&nbsp;\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Security Management\u003C\u002Fstrong>: To prevent security breaches by keeping an eye on past and present security breaches.&nbsp;\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Data Backup- \u003C\u002Fstrong>To back up important business data.\u003Cstrong>&nbsp;\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n5f4c3f5f_25f0_0133_8433_e9a3235a7fa9\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What are the benefits of network management?&nbsp;\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>There are lots of benefits of network management for your business. It’s important to do your own research to see if having a management strategy would be a positive step for your unique business. Some common benefits are:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>Lower costs\u003C\u002Fli>\n  \u003Cli>More efficient data sharing\u003C\u002Fli>\n  \u003Cli>Enhanced data security\u003C\u002Fli>\n  \u003Cli>Better device integration\u003C\u002Fli>\n  \u003Cli>Improved network performance\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cfigure data-asset-id=\"d5b38409-0902-4661-bea6-0b96ca7ea226\" data-image-id=\"d5b38409-0902-4661-bea6-0b96ca7ea226\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F5857729c-2bb8-4f91-8dcc-5263b8884b93\u002Fnetwork-quote.png\" data-asset-id=\"d5b38409-0902-4661-bea6-0b96ca7ea226\" data-image-id=\"d5b38409-0902-4661-bea6-0b96ca7ea226\" alt=\"Quote by  Tom Grange, Head of Connectivity - &quot;Having a network management system allows you to monitor network performance and helps you diagnose and solve any network issues. If you have a large office building, it could be worth investing in this technology to help with diagnostics, security and network maintenance.&quot;\">\u003C\u002Ffigure>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n6fdd59da_4043_013c_9611_c45c654682c1\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>Do network management systems work for hybrid workers?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Yes, they can work for any business, this is because there are a range of options when considering your management system. You can choose cloud-based maintenance as well as on-site or off-site solutions.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"f2b5d2f1_147d_0158_08eb_94a68a5a621b\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>How can Bionic help your business with admin?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>At Bionic, although we can’t choose a network management system for you, we can help you with any extra admin hassle, so you can focus on your business as well as its needs and goals.&nbsp;\u003C\u002Fp>\n\u003Cp>Bionic can help you save time, hassle, and unnecessary admin when sorting&nbsp;business essentials. We compare&nbsp;business gas&nbsp;and&nbsp;business electricity, as well as&nbsp;business phone and broadband&nbsp;to help make sure you're on the best deals for your business.&nbsp;\u003C\u002Fp>\n\u003Cp>We can also help with&nbsp;business insurance&nbsp;and&nbsp;business finance.&nbsp;Get in touch to find out more.\u003C\u002Fp>",{"name":504,"type":15,"value":808,"linkedItems":810},[809],"author___chloe_bell",[],{"name":509,"type":15,"value":812,"linkedItems":813},[],[],{"name":514,"type":515,"value":815,"displayTimeZone":517},"2023-04-27T23:00:00Z",{"name":519,"type":515,"value":472,"displayTimeZone":472},{"name":521,"type":11,"value":818},"what-are-network-management-systems\u002F",{"name":524,"type":7,"value":820},"What are network management systems? | Bionic",{"name":527,"type":7,"value":713},{"name":530,"type":531,"value":823},[824],{"name":534,"codename":535},{"name":537,"type":7,"value":826},"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fguides\u002Fwhat-are-network-management-systems\u002F",{"name":540,"type":15,"value":828,"linkedItems":829},[],[],{"name":544,"type":15,"value":831,"linkedItems":832},[546],[],{"name":549,"type":15,"value":834,"linkedItems":835},[],[],{"name":553,"type":15,"value":837,"linkedItems":838},[],[],{"name":557,"type":23,"value":840},[841],{"name":842,"description":843,"type":561,"size":844,"url":845,"width":846,"height":847,"renditions":848},"GettyImages-1295900106.jpg","A business owner sets up a network management system on a laptop",1235442,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F1abae804-3378-490e-981f-18c19dc0cf9b\u002FGettyImages-1295900106.jpg",2309,1299,{},{"name":565,"type":531,"value":850},[851],{"name":568,"codename":569},{"name":571,"type":531,"value":853},[854],{"name":534,"codename":535},{"name":575,"type":531,"value":856},[],{"name":579,"type":531,"value":858},[859],{"name":568,"codename":569},{"codename":411,"collection":82,"id":861,"language":82,"lastModified":740,"name":862,"sitemapLocations":863,"type":586,"workflowStep":88,"workflow":82},"a6e7f714-cd14-4946-83f9-338e36112e14","CONNECTIVITY GUIDE - What are network management systems, and what do they mean for my business?",[],{"elements":865,"system":1090},{"post__title":866,"post__summary":868,"post__content":870,"post__author":1039,"post__reviewer":1042,"publish_date":1046,"updated_date":1048,"url":1050,"seo__meta_title":1052,"seo__meta_description":1054,"seo__add_no_index_tag":1056,"seo__canonical_url":1059,"related_articles":1061,"categories":1064,"subfolder":1067,"tags":1070,"thumbnail_image":1073,"show_on_index_page":1079,"hide_author":1082,"hide_reviewer":1085,"hide_tags":1087},{"name":141,"type":7,"value":867},"What is the digital switchover? Everything you need to know about the analogue phone switch off",{"name":419,"type":7,"value":869},"The digital switchover - when all analogue phone lines will be turned off - has been put back until 2027. But there's no need to delay your switch to digital. Find out more.  ",{"images":871,"linkedItemCodenames":884,"linkedItems":900,"links":1037,"name":501,"type":149,"value":1038},[872,878],{"description":873,"imageId":874,"url":875,"height":876,"width":877},"A hand picking up a desk phone receiver on a desk. The caption reads: What is the digital switchover? UK landline switch‑off guide ","2a215fbf-598f-48fa-a48d-49e2c2c5218c","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F540c0d44-b919-4e16-b6af-7ba61eafc562\u002FBionic%20Energy%20Guide%20Images%20%285%29.png",2160,4096,{"description":879,"imageId":880,"url":881,"height":882,"width":883},"Infographic explaining the digital switchover taking place in 2027","233f6d3d-129d-4f58-bee5-3ecc566c7371","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F3f971427-7de1-4db3-830f-d6b0c7a5d3a7\u002FBionic%20-%20Social%20Templates%20FBTwitter%20%282%29.jpg",1800,3200,[885,886,887,888,889,890,891,892,893,894,895,896,897,898,899],"fc1a0610_2201_0183_e1c4_fd838ba63845","a9094cfa_a400_0141_1d84_53fba5f1faaa","df6c5ab9_efcd_01ad_f18b_938fcfb18e3e","c4202577_26ab_0190_ce11_2ffc47529f6b","n25a5b0d4_29e7_013c_7a48_a5747771e10e","n1e626b9b_4499_014e_27c6_19ab2d45ac83","n3c632e94_bcea_0103_6ebc_b81cb13b9ffe","n70e91c5b_321e_0108_2825_abc62974b21c","b281a3b4_185e_0132_b8b9_2a59050d39e1","n242b05ce_492d_0140_069f_c6a4cbeb4899","ecdc34be_8f89_01db_c5c4_2aa481575db3","d09d2784_6d5b_0180_30de_e3c3f9d18a81","n6097a9dd_899c_01c2_b274_753cc4c4b44e","adcdb9ef_815c_01b1_4a84_70a18e1dbbfd","n8aa9fd53_377a_017a_11e1_8c75847b6862",[901,911,920,929,938,947,956,965,974,983,992,1001,1010,1019,1028],{"elements":902,"system":907},{"text":903,"anchor_id":905},{"name":148,"type":7,"value":904},"What is the digital switchover?",{"name":465,"type":7,"value":906},"what-is-the-digital-switchover-2025",{"codename":885,"collection":82,"id":908,"language":82,"lastModified":909,"name":908,"sitemapLocations":910,"type":471,"workflowStep":472,"workflow":472},"fc1a0610-2201-0183-e1c4-fd838ba63845","2026-06-04T14:33:55.2621746Z",[],{"elements":912,"system":917},{"text":913,"anchor_id":915},{"name":148,"type":7,"value":914},"Has the digital switchover been delayed?",{"name":465,"type":7,"value":916},"has-digital-switchover-been-delayed",{"codename":886,"collection":82,"id":918,"language":82,"lastModified":909,"name":918,"sitemapLocations":919,"type":471,"workflowStep":472,"workflow":472},"a9094cfa-a400-0141-1d84-53fba5f1faaa",[],{"elements":921,"system":926},{"text":922,"anchor_id":924},{"name":148,"type":7,"value":923},"Why is the analogue copper landline network being switched off?",{"name":465,"type":7,"value":925},"why-is-the-analogue-copper-landline-network-being-switched-off   ",{"codename":887,"collection":82,"id":927,"language":82,"lastModified":909,"name":927,"sitemapLocations":928,"type":471,"workflowStep":472,"workflow":472},"df6c5ab9-efcd-01ad-f18b-938fcfb18e3e",[],{"elements":930,"system":935},{"text":931,"anchor_id":933},{"name":148,"type":7,"value":932},"What will replace landlines in 2027?",{"name":465,"type":7,"value":934},"what-will-replace-landlines-in-2025",{"codename":888,"collection":82,"id":936,"language":82,"lastModified":909,"name":936,"sitemapLocations":937,"type":471,"workflowStep":472,"workflow":472},"c4202577-26ab-0190-ce11-2ffc47529f6b",[],{"elements":939,"system":944},{"text":940,"anchor_id":942},{"name":148,"type":7,"value":941},"Who will be most affected by the landline switchover?",{"name":465,"type":7,"value":943},"who-will-be-most-affected-by-the-landline-switchover",{"codename":889,"collection":82,"id":945,"language":82,"lastModified":909,"name":945,"sitemapLocations":946,"type":471,"workflowStep":472,"workflow":472},"25a5b0d4-29e7-013c-7a48-a5747771e10e",[],{"elements":948,"system":953},{"text":949,"anchor_id":951},{"name":148,"type":7,"value":950},"What does VoIP mean?",{"name":465,"type":7,"value":952},"what-does-voip-mean",{"codename":890,"collection":82,"id":954,"language":82,"lastModified":909,"name":954,"sitemapLocations":955,"type":471,"workflowStep":472,"workflow":472},"1e626b9b-4499-014e-27c6-19ab2d45ac83",[],{"elements":957,"system":962},{"text":958,"anchor_id":960},{"name":148,"type":7,"value":959},"What is the difference between voice and data traffic?",{"name":465,"type":7,"value":961},"what-is-the-difference-between-voice-and-data-traffic",{"codename":891,"collection":82,"id":963,"language":82,"lastModified":909,"name":963,"sitemapLocations":964,"type":471,"workflowStep":472,"workflow":472},"3c632e94-bcea-0103-6ebc-b81cb13b9ffe",[],{"elements":966,"system":971},{"text":967,"anchor_id":969},{"name":148,"type":7,"value":968},"What systems will be affected by the analogue switch off?",{"name":465,"type":7,"value":970},"what-systems-will-be-affected-by-the-analogue-switch-off ",{"codename":892,"collection":82,"id":972,"language":82,"lastModified":909,"name":972,"sitemapLocations":973,"type":471,"workflowStep":472,"workflow":472},"70e91c5b-321e-0108-2825-abc62974b21c",[],{"elements":975,"system":980},{"text":976,"anchor_id":978},{"name":148,"type":7,"value":977},"What happens to a digital phoneline if there’s a power cut or broadband is down?",{"name":465,"type":7,"value":979},"what-happens-to-a-digital-phoneline-if-theres-a-power-cut-or-broadband-is-down",{"codename":893,"collection":82,"id":981,"language":82,"lastModified":909,"name":981,"sitemapLocations":982,"type":471,"workflowStep":472,"workflow":472},"b281a3b4-185e-0132-b8b9-2a59050d39e1",[],{"elements":984,"system":989},{"text":985,"anchor_id":987},{"name":148,"type":7,"value":986},"When will the digital roll out and analogue switch off happen?",{"name":465,"type":7,"value":988},"when-is-the-digital-roll-out-and-analogue-switch-off-happening ",{"codename":894,"collection":82,"id":990,"language":82,"lastModified":909,"name":990,"sitemapLocations":991,"type":471,"workflowStep":472,"workflow":472},"242b05ce-492d-0140-069f-c6a4cbeb4899",[],{"elements":993,"system":998},{"text":994,"anchor_id":996},{"name":148,"type":7,"value":995},"What steps should businesses take to prepare for the digital switchover?",{"name":465,"type":7,"value":997},"what-steps-should-businesses-take-to-prepare-for-the-digital-switchover",{"codename":895,"collection":82,"id":999,"language":82,"lastModified":909,"name":999,"sitemapLocations":1000,"type":471,"workflowStep":472,"workflow":472},"ecdc34be-8f89-01db-c5c4-2aa481575db3",[],{"elements":1002,"system":1007},{"text":1003,"anchor_id":1005},{"name":148,"type":7,"value":1004},"Are there any legal compliances in place for businesses?",{"name":465,"type":7,"value":1006},"are-there-any-legal-compliances-in-place-for-businesses",{"codename":896,"collection":82,"id":1008,"language":82,"lastModified":909,"name":1008,"sitemapLocations":1009,"type":471,"workflowStep":472,"workflow":472},"d09d2784-6d5b-0180-30de-e3c3f9d18a81",[],{"elements":1011,"system":1016},{"text":1012,"anchor_id":1014},{"name":148,"type":7,"value":1013},"How will the digital switchover affect people or businesses in remote areas?",{"name":465,"type":7,"value":1015},"rural-areas",{"codename":897,"collection":82,"id":1017,"language":82,"lastModified":909,"name":1017,"sitemapLocations":1018,"type":471,"workflowStep":472,"workflow":472},"6097a9dd-899c-01c2-b274-753cc4c4b44e",[],{"elements":1020,"system":1025},{"text":1021,"anchor_id":1023},{"name":148,"type":7,"value":1022},"Will this make bills more expensive?",{"name":465,"type":7,"value":1024},"more-expensive",{"codename":898,"collection":82,"id":1026,"language":82,"lastModified":909,"name":1026,"sitemapLocations":1027,"type":471,"workflowStep":472,"workflow":472},"adcdb9ef-815c-01b1-4a84-70a18e1dbbfd",[],{"elements":1029,"system":1034},{"text":1030,"anchor_id":1032},{"name":148,"type":7,"value":1031},"How can Bionic help your business with the digital switchover?",{"name":465,"type":7,"value":1033},"how-can-bionic-help-your-business-with-the-digital-switchover ",{"codename":899,"collection":82,"id":1035,"language":82,"lastModified":909,"name":1035,"sitemapLocations":1036,"type":471,"workflowStep":472,"workflow":472},"8aa9fd53-377a-017a-11e1-8c75847b6862",[],[],"\u003Cp>The digital switchover, which will see all traditional landlines in the UK switched off, has been delayed from 2025 to 2027.&nbsp;\u003C\u002Fp>\n\u003Cp>This UK‑wide digital landline switchover applies to every region – from London, Manchester and Birmingham to more rural parts of Scotland, Wales, Northern Ireland and the English regions – because Openreach is upgrading the national phone network to all‑IP (internet-based) services.\u003C\u002Fp>\n\u003Cp>The analogue, copper wire phone network (also known as public switch telephone network - or PSTN) is still being retired, meaning you’ll no longer be able to use your landline phone from January 2027.&nbsp;\u003C\u002Fp>\n\u003Cp>If you have other systems connected to your phone line, like alarms, telecare systems, CCTV, or even some \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-energy\u002Fguides\u002Fhalf-hourly-meters\u002F\">half-hourly electricity meters\u003C\u002Fa>, then they’ll stop working too.&nbsp;\u003C\u002Fp>\n\u003Cp>This includes many home users and small businesses that still rely on analogue sockets for things like care alarms, door entry systems, card machines, lifts and telemetry devices.\u003C\u002Fp>\n\u003Cp>Unless you make the switch to digital.&nbsp;\u003C\u002Fp>\n\u003Cp>But what does that mean? And why is the old system getting switched off anyway? If you’re one of the \u003Ca href=\"https:\u002F\u002Fnbccloud.co.uk\u002Fare-businesses-ready-for-the-big-switch-off-2025\u002F\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">62.1% of business owners\u003C\u002Fa> still using a landline in 2024, this guide explains what the UK digital landline switchover is, when it’s happening, who it affects (including vulnerable customers), and the practical steps your business should take to stay connected.\u003C\u002Fp>\n\u003Cfigure data-asset-id=\"2a215fbf-598f-48fa-a48d-49e2c2c5218c\" data-image-id=\"2a215fbf-598f-48fa-a48d-49e2c2c5218c\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F540c0d44-b919-4e16-b6af-7ba61eafc562\u002FBionic%20Energy%20Guide%20Images%20%285%29.png\" data-asset-id=\"2a215fbf-598f-48fa-a48d-49e2c2c5218c\" data-image-id=\"2a215fbf-598f-48fa-a48d-49e2c2c5218c\" alt=\"A hand picking up a desk phone receiver on a desk. The caption reads: What is the digital switchover? UK landline switch‑off guide \">\u003C\u002Ffigure>\n\u003Ch2>Five-point summary of our guide to the digital switchover\u003C\u002Fh2>\n\u003Col>\n  \u003Cli>The UK is switching off the old copper PSTN landline network and moving all homes and businesses to digital landlines and VoIP by January 2027.\u003C\u002Fli>\n  \u003Cli>The switchover affects any device that uses an analogue phone line – including landlines, alarms, telecare systems, lifts, fax machines, card machines and some meters.\u003C\u002Fli>\n  \u003Cli>Most people will move to a digital phone service that runs over broadband; vulnerable customers and those without broadband will get extra support and tailored solutions.\u003C\u002Fli>\n  \u003Cli>Businesses should audit every line and device, upgrade to VoIP‑ready broadband and phone systems, test critical services and train staff before the switch‑off.\u003C\u002Fli>\n  \u003Cli>Bionic can help UK SMEs compare business broadband and VoIP, keep key numbers, and move to a future‑proof digital phone system with minimal disruption.\u003Cbr>\n\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"fc1a0610_2201_0183_e1c4_fd838ba63845\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What is the digital switchover?\u003C\u002Fstrong> &nbsp;\u003C\u002Fh2>\n\u003Cp>The digital switchover is the process of moving all UK landline calls from the old copper‑based PSTN (Public Switched Telephone Network) to newer digital phone services that run over broadband, usually using VoIP (Voice over Internet Protocol).\u003C\u002Fp>\n\u003Cp>To keep your landline and other PSTN systems running, you’ll need to switch to a digital, internet-based alternative such as Voice over Internet Protocol (VoIP).&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>Instead of your landline plugging into a traditional wall socket, most digital landlines will plug into a router or digital voice adapter, so an internet connection and local power supply are required.\u003C\u002Fp>\n\u003Cp>In 2016, it was announced that all analogue phone lines in the UK would be updated to digital internet-based services by 2025. Openreach, the BT Group company that looks after all UK phone and broadband lines, has pushed this back to 2027.\u003C\u002Fp>\n\u003Cp>Even so, if you currently use a landline in your home or business, you’ll be affected by the switch.&nbsp;It might be a good idea to start thinking about switching to digital as soon as possible.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>Bionic can help you switch to superfast \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-broadband\u002F\">business broadband\u003C\u002Fa> and a \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-voip\u002F\">VoIP\u003C\u002Fa> telephone line to help future-proof your business and maybe even get ahead of the competition.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>VoIP phone services offer loads more features than current landline tech, so switching now could make a difference to how you do business. We’ll take a closer look at the pros and cons of switching later on, but first – why are we going to the trouble of switching everything off?&nbsp;\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"a9094cfa_a400_0141_1d84_53fba5f1faaa\">\u003C\u002Fobject>\n\u003Ch2>Has the digital switchover been delayed?\u003C\u002Fh2>\n\u003Cp>Originally planned to be completed by the end of 2025, the digital switchover has now been delayed until January 2027. This has been done so that broadband providers, telecare providers and consumers have more time to adapt.\u003C\u002Fp>\n\u003Cp>One of the major concerns is that telecare and alarm system providers haven't sufficiently upgraded their systems. Although some internet service providers (ISPs) can provide a limited battery backup to keep VoIP phones running if there's a power cut, these systems don’t always work properly with older alarm or telecare monitoring systems. This could put millions of vulnerable customers at risk.\u003C\u002Fp>\n\u003Cp>Large providers like BT, Sky and TalkTalk have restarted regional migrations to digital landlines and are working towards switching the UK off copper by the end of 2027, with extra protections in place for vulnerable customers and telecare users.\u003C\u002Fp>\n\u003Cp>For example, BT plans to move customers region by region and offer engineer visits and battery backup options to those with additional needs, such as people using health pendants or telecare alarms.\u003C\u002Fp>\n\u003Cp>The switchover will still be going ahead, so you should still plan to switch to digital as soon as possible.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"df6c5ab9_efcd_01ad_f18b_938fcfb18e3e\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>Why is the analogue copper landline network being switched off?\u003C\u002Fstrong>  &nbsp;\u003C\u002Fh2>\n\u003Cp>As more UK homes and businesses use full fibre broadband, the cost and complexity of maintaining two networks (analogue copper and digital fibre) has increased, so providers are consolidating voice services on the newer, more resilient IP network.\u003Cbr>\n\u003Cbr>\n​Digital voice services also make it easier for providers to offer extra features, such as better call‑blocking for scams, clearer call quality and integration with smartphones and apps.\u003C\u002Fp>\n\u003Cp>Another reason is that the current PSTN system needs updating. The ageing analogue system is becoming increasingly expensive to run, and although a lot of work is needed to switch to digital, using the internet to make calls should be more cost-effective and even offer clearer calls with faster connection speeds.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>The first copper phone line network was set up in 1877 and was designed to transmit voice calls. That’s why internet speeds aren’t as fast when data is sent along copper wires.&nbsp;\u003C\u002Fp>\n\u003Cp>The first fibre lines were introduced in 1977. This meant larger amounts of data – not just voice calls – could be sent more quickly and paved the way for the current broadband network.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>The copper wires will no longer be used when PSTN is switched off, meaning all voice calls and other systems that were connected to the network will need an internet connection to work.&nbsp;\u003C\u002Fp>\n\u003Cp>Digital voice services are already being offered by some phone companies, but the main phone providers (BT, Sky, TalkTalk) have \u003Ca href=\"https:\u002F\u002Fwww.which.co.uk\u002Freviews\u002Fbroadband\u002Farticle\u002Fdigital-voice-and-the-landline-phone-switch-off-what-it-means-for-you-aPSOH8k1i6Vv%22%20\u002Fl%20%22when-will-my-landline-be-switched-off\">different timescales for their mandatory switchovers\u003C\u002Fa>. However, they are on target and expect all home phone and business customers to be digital by 2027.&nbsp;\u003C\u002Fp>\n\u003Cp>The switch won’t just affect landline phones, it will affect anything that connects to PSTN, including alarms, CCTV, and door-entry systems. To avoid disruption when the switchover happens, you should check with your provider to see if these systems will be digitally compatible or if they’ll need upgrading.&nbsp;\u003C\u002Fp>\n\u003Cfigure data-asset-id=\"233f6d3d-129d-4f58-bee5-3ecc566c7371\" data-image-id=\"233f6d3d-129d-4f58-bee5-3ecc566c7371\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F3f971427-7de1-4db3-830f-d6b0c7a5d3a7\u002FBionic%20-%20Social%20Templates%20FBTwitter%20%282%29.jpg\" data-asset-id=\"233f6d3d-129d-4f58-bee5-3ecc566c7371\" data-image-id=\"233f6d3d-129d-4f58-bee5-3ecc566c7371\" alt=\"Infographic explaining the digital switchover taking place in 2027\">\u003C\u002Ffigure>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"c4202577_26ab_0190_ce11_2ffc47529f6b\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What will replace landlines in 2027?\u003C\u002Fstrong> &nbsp;\u003C\u002Fh2>\n\u003Cp>In practice, most UK landlines will be replaced by:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>Digital landline or “Digital Voice” services that plug your home or office phone into the router instead of the wall socket.\u003C\u002Fli>\n  \u003Cli>VoIP phone systems for businesses. These are often bundled with full fibre or SoGEA broadband (see the table below for more on those).\u003C\u002Fli>\n  \u003Cli>App-based calling on mobiles and laptops, using the same business number across multiple devices.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Some providers will offer a voice‑only “digital phone line” for customers who do not want full broadband, so they can keep using a landline-style service without paying for a traditional broadband package.\u003C\u002Fp>\n\u003Cp>Although the official date of the digital switchover is the start of 2027, the test rollout has already begun, and many businesses have switched to VoIP. A study from Snom, pioneers in IP phone technology, found that the UK is switching to VoIP faster than other European countries.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>But it looks like there’s still a lot of work to be done. Figures from a National Business Communications survey show that while more than two-thirds (62.1%) of businesses still use a landline, more than a third (37.9%) have no idea what the big analogue switch-off is\u003C\u002Fp>\n\u003Cp>That’s why it’s important to get on top of things now. Sam Hollands, Connectivity Operations Manager at Bionic, has said: \u003Cem>“The digital switchover is running to schedule, but if businesses don’t make the switch sooner rather than later, there could issues as the final switch-off date approaches.&nbsp;\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>\u003Cem>“A high volume of last-minute applications could mean some providers can't keep up with demand. This could leave some businesses without phone services until they connect to VoIP or another compatible service. That’s why it makes sense to future-proof your business by making the switch now.”&nbsp;\u003C\u002Fem>\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n25a5b0d4_29e7_013c_7a48_a5747771e10e\">\u003C\u002Fobject>\n\u003Ch2>Who will be most affected by the landline switchover?\u003C\u002Fh2>\n\u003Cp>Anyone who uses a phone line for any purpose will be affected, but here's a breakdown of specific sectors:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>UK homes and businesses that still use a traditional landline plugged into a wall socket.\u003C\u002Fli>\n  \u003Cli>People who use telecare or pendant alarms, health monitors or other assistive devices that dial over a landline.\u003C\u002Fli>\n  \u003Cli>Businesses that rely on analogue-connected devices like lift lines, alarm panels, fax machines, EPOS terminals or legacy CCTV.\u003C\u002Fli>\n  \u003Cli>Customers in rural and remote areas where the mobile signal is patchy, and landlines have been a lifeline.\u003Cbr>\nThese groups should speak to their phone or alarm provider well before the switch‑off date to make sure any critical services will still work on a digital phone line.]*\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n1e626b9b_4499_014e_27c6_19ab2d45ac83\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What does VoIP mean? And what about those other acronyms?\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Although the acronym may sound confusing, VoIP or ‘Voice Over Internet Protocol’ just means voice calls can be made via the internet rather than using a wire like the current system.&nbsp;\u003C\u002Fp>\n\u003Cp>A lot of phone users already use VoIP systems without even realising it. For example, the most popular examples of VoIP are Skype and WhatsApp. Often, VoIP options are good for businesses as calls and messaging costs less than regular calling or texting.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>If you want a little bit more tech talk, when using VoIP your voice is converted into a series of digital packets which are transmitted across the internet to your recipients.&nbsp;\u003C\u002Fp>\n\u003Cp>So that’s VoIP sorted, but what are the other alternatives on offer to replace analogue? When your devices get switched over, they will be using an IP system like VoIP or SoGEA, which will be connected by either FTTC or FTTP.&nbsp;\u003C\u002Fp>\n\u003Cp>As you’d imagine, there’s lots of jargon and loads of confusing acronyms, so let us break it all down into simple terms.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Ctable>\u003Ctbody>\n  \u003Ctr>\u003Ctd>Name&nbsp;\u003C\u002Ftd>\u003Ctd>Acronym&nbsp;\u003C\u002Ftd>\u003Ctd>What’s it for?&nbsp;\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>Internet Protocol&nbsp;\u003C\u002Ftd>\u003Ctd>IP&nbsp;\u003C\u002Ftd>\u003Ctd>It’s a unique code that identifies a device on the internet or local network.&nbsp;\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>ALL IP&nbsp;\u003C\u002Ftd>\u003Ctd>ALL IP&nbsp;\u003C\u002Ftd>\u003Ctd>The digital network that will replace PSTN. It means that all services can work over an IP (basically all services can work on the internet).&nbsp;\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>Voice Over Internet Protocol&nbsp;&nbsp;\u003C\u002Ftd>\u003Ctd>VoIP&nbsp;\u003C\u002Ftd>\u003Ctd>VoIP services convert your voice into a digital signal that travels via the Internet. Examples of VoIP are Skype and WhatsApp.&nbsp;\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>Exchange&nbsp;&nbsp;\u003C\u002Ftd>\u003Ctd>Exchange&nbsp;&nbsp;\u003C\u002Ftd>\u003Ctd>The ‘exchange’ is a physical location where Internet Service Providers (ISPs) and CDNs (Content Delivery Networks) connect with each other.&nbsp;\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>Fibre to the Premises&nbsp;\u003C\u002Ftd>\u003Ctd>FTTP&nbsp;\u003C\u002Ftd>\u003Ctd>FTTP means ‘fibre to the premises’ and is a connection that runs directly from the exchange to your property.&nbsp;\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>Fibre to the Cabinet&nbsp;&nbsp;\u003C\u002Ftd>\u003Ctd>FTTC&nbsp;\u003C\u002Ftd>\u003Ctd>\u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fguides\u002Ffttc-fibre-to-the-cabinet-broadband\u002F\">FTTC means ‘fibre to the cabinet’\u003C\u002Fa>. It uses fibre optic cables to the main exchange and copper wires to connect to your premises.&nbsp;\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>Single Order Generic Ethernet Access&nbsp;\u003C\u002Ftd>\u003Ctd>SoGEA&nbsp;\u003C\u002Ftd>\u003Ctd>SoGEA only provides a broadband service rather than a package including a phone line. SoGEA is cheaper because it only provides data.&nbsp;\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>Session Initiation Protocol trunks&nbsp;\u003C\u002Ftd>\u003Ctd>SIP trunks&nbsp;\u003C\u002Ftd>\u003Ctd>\u003Cp>SIP trunks just allow you to use VoIP by connecting your phone system a public phone network via the internet. SIP can connect to most existing systems so is often a popular choice as it’s so versatile.&nbsp;\u003C\u002Fp>\n\u003Cp>&nbsp;\u003C\u002Fp>\n\u003C\u002Ftd>\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Cp>For most small businesses in the UK, a hosted VoIP phone system feels like a smarter landline – you still dial normal UK numbers, but calls travel securely over the internet, and you can make and receive calls on desk phones, mobiles or softphone apps.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n3c632e94_bcea_0103_6ebc_b81cb13b9ffe\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What is the difference between voice and data traffic?&nbsp;\u003C\u002Fstrong>&nbsp;\u003C\u002Fh2>\n\u003Cp>Data is anything you send or receive via the internet. With data (like photos, videos and web pages) information doesn’t have to be sent in sequence and can be re-sent at any time.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>But with voice traffic (things like phone and video calls) the whole message has to travel in sequence in one continuous chunk. Think about it like this, a phone call would be all jumbled if your words were not sent in the correct order, with data it doesn’t matter as much.&nbsp;\u003C\u002Fp>\n\u003Cp>Although all these choices may sound overwhelming, the tech-enabled team at Bionic will be able to help you work out which option is best for you.&nbsp;\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n70e91c5b_321e_0108_2825_abc62974b21c\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What systems will be affected by the analogue switch-off?\u003C\u002Fstrong> &nbsp;\u003C\u002Fh2>\n\u003Cp>Although the digital switchover should run smoothly, you should check your systems for compatibility issues ahead of time. It’s always a good idea to research the main systems you use in your business, so you’re not left in the lurch at the last moment.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>During the digital switchover, there will be changes to the way some older equipment works with new digital technology. If you use devices that are directly linked to your phone line (like telemetry devices) you should speak to the provider of those services to check if they will be compatible with the digital system.&nbsp;\u003C\u002Fp>\n\u003Cp>In many UK homes and premises, the “main” phone socket is not near the broadband router, or it may be hidden behind furniture, and any phones or devices plugged into extension sockets may stop working unless they are correctly rewired to the new digital phone service.\u003C\u002Fp>\n\u003Cp>Some older devices – including certain fax machines, modems and assisted‑living or fall‑detection devices – may be incompatible with newer digital voice services, so it’s vital to check with the manufacturer or service provider and upgrade where needed.\u003C\u002Fp>\n\u003Cp>Below are some examples of other devices that may be affected:&nbsp;\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Textphones\u003C\u002Fstrong>&nbsp;\u003C\u002Fh3>\n\u003Cp>A textphone is a phone with a keyboard and a display screen, they are useful for deaf users as it allows them to communicate via typed messages rather than listening and speaking into the mouthpiece.&nbsp;\u003C\u002Fp>\n\u003Cp>A few different models of textphone have been analysed at the \u003Ca href=\"https:\u002F\u002Fbtplc.com\u002FDigitalServicesLab\u002Findex.htm\">BT Digital Services lab\u003C\u002Fa> during their switchover tests. The results concluded making textphone-to-textphone and text relay calls on IP networks was possible. However, the call quality can sometimes be affected by other data loading on the line.&nbsp;\u003C\u002Fp>\n\u003Cp>Keep in mind the free text relay service is available on the Relay UK app and is unaffected by the move to IP. The app can be used on any connected device like a phone, tablet, laptop or PC.&nbsp;\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Amplified Phones\u003C\u002Fstrong>&nbsp;\u003C\u002Fh3>\n\u003Cp>Amplified phones are specifically designed for users with hearing loss as they have louder volume and better pitch control.&nbsp;\u003C\u002Fp>\n\u003Cp>Amplified phones have been tested at BT’s Digital Services lab too. All the devices tested performed well, even when packet loss and loading were added.&nbsp;\u003C\u002Fp>\n\u003Ch3>\u003Cstrong>Intruder and telecare alarms\u003C\u002Fstrong>&nbsp;\u003C\u002Fh3>\n\u003Cp>Telecare alarms are automatic systems that alert help (for example a family member, care centre or medical aid) when the user presses a button. An intruder alarm protects your home or premises against break-ins and burglaries.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>If you have intruder or telecare alarms that rely on your current analogue system, \u003Ca href=\"https:\u002F\u002Fbtplc.com\u002FDigitalServicesLab\u002Findex.htm\">it’s been reported\u003C\u002Fa> that most modern devices should be compatible with IP. But it’s always best to check with your provider in case you need to update your devices to a newer model, especially if you run a business like a care home where residents' lives may be at risk if their personal alarms stop working.&nbsp;\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"b281a3b4_185e_0132_b8b9_2a59050d39e1\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>What happens to a digital phone line if there’s a power cut or broadband is down?\u003C\u002Fstrong> &nbsp;\u003C\u002Fh2>\n\u003Cp>The current analogue system is linked to your local telephone exchange which has its own power supply. At the moment your landline will work even if your electricity supply isn’t working, you’ll still be able to make calls if your electricity is down.&nbsp;\u003C\u002Fp>\n\u003Cp>But the new system \u003Cem>will\u003C\u002Fem> rely on your own electricity supply. &nbsp;\u003C\u002Fp>\n\u003Cp>This means if there is a power cut or outage in your home or business premises, you won’t be able to make or take landline calls using the digital network. Any other devices and systems connected to the digital network will also stop working during an outage.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>An alternative is to have a battery backup for your broadband router, then you will be able to access the internet even if there’s been a power cut. A mobile phone is also good to have as a backup. &nbsp;\u003C\u002Fp>\n\u003Cp>To reduce the risk for vulnerable customers, many phone providers now offer options such as hybrid digital\u002F4G handsets, battery backup units for routers and dedicated “emergency backup line” solutions that can keep a basic phone service running for a limited period during a power cut.\u003C\u002Fp>\n\u003Cp>You can contact your provider directly to discuss your options or speak to the team at Bionic. Many of our preferred suppliers offer 4G backup as standard or as an add-on to make sure you’re never without a connection.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n242b05ce_492d_0140_069f_c6a4cbeb4899\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>When will the digital rollout and analogue phone switch-off happen?\u003C\u002Fstrong> &nbsp;\u003C\u002Fh2>\n\u003Cp>All analogue systems will be turned off by January 2027, but Openreach will switch off UK services at different stages.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>The first stage of the digital switchover is called the ‘stop sell’ phase and is already underway. Stop sell means that no new analogue services will be sold to customers after once an exchange area is 75% full-fibre enabled.\u003C\u002Fp>\n\u003Cp>When this happens, no more traditional phone line services and FTTC broadband will be sold to new and existing customers in that area. Openreach has stopped selling traditional phone lines in all exchange areas as of September 2023.&nbsp;\u003C\u002Fp>\n\u003Cp>This means that no new customers will be able to sign up for analogue services and those who want new services will have to go digital. Customers with current analogue services won’t be able to change anything about their analogue tariff either.&nbsp;&nbsp;\u003C\u002Fp>\n\u003Cp>To reflect this change, at Bionic, we no longer offer traditional landline packages to help with the transition to fully digital services. You can read the full \u003Ca href=\"https:\u002F\u002Fwww.openreach.co.uk\u002Fcpportal\u002Fproducts\u002Fthe-all-ip-programme\u002Fstopsell-updates\">Openreach timeline here\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>In summary, the digital landline switchover timeline in the UK looks like this:\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>Stop-sell of new analogue phone lines across all Openreach exchanges (from September 2023).\u003C\u002Fli>\n  \u003Cli>Gradual migration of existing customers to digital landlines and VoIP, with regional rollouts by major providers between 2025 and 2027.\u003C\u002Fli>\n  \u003Cli>National switch‑off of the old PSTN copper phone network by the end of January 2027.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"ecdc34be_8f89_01db_c5c4_2aa481575db3\">\u003C\u002Fobject>\n\u003Ch2>What steps should businesses take to prepare for the digital switchover?\u003C\u002Fh2>\n\u003Cp>If you’re currently using systems linked to the analogue phone network,&nbsp;it’s best to start the transition now. To make sure your business is ready in time, follow these steps:\u003C\u002Fp>\n\u003Ch3>Conduct a digital readiness assessment\u003C\u002Fh3>\n\u003Cp>A simple digital readiness assessment helps UK businesses understand which locations, phone numbers, and critical systems will be affected by the landline switch‑off, so you can prioritise upgrades and avoid downtime.\u003C\u002Fp>\n\u003Cp>Digital readiness is basically the level of readiness a business has to move from traditional workflows (analogue in this case) to digital workflows using newer software and technology. This looks at processes but also employees’ skills too.\u003C\u002Fp>\n\u003Cp>One way to figure out if you are ready is to carry out a digital readiness assessment and answer these core questions:\u003C\u002Fp>\n\u003Col>\n  \u003Cli>Which parts of your business are already digital?&nbsp;\u003C\u002Fli>\n  \u003Cli>What needs to be digital? (equipment, payment terminals, for example)\u003C\u002Fli>\n  \u003Cli>Do your employees have the skills to use new digital technology?\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Once you’ve answered these questions — it’s time to get planning.\u003C\u002Fp>\n\u003Ch3>Develop a digital transition plan\u003C\u002Fh3>\n\u003Cp>Using the answers to the questions above — you’ll need to make an action plan outlining what you need to do for the transition.\u003C\u002Fp>\n\u003Cp>For example, part of your plan might look like this:\u003C\u002Fp>\n\u003Cp>\u003Cbr>\u003C\u002Fp>\n\u003Ctable>\u003Ctbody>\n  \u003Ctr>\u003Ctd>\u003Cstrong>Number\u003C\u002Fstrong>\u003C\u002Ftd>\u003Ctd>\u003Cstrong>Action\u003C\u002Fstrong>\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>1\u003C\u002Ftd>\u003Ctd>Replace the landline with a \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-voip\u002F\">VoIP system\u003C\u002Fa>\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>2\u003C\u002Ftd>\u003Ctd>Move all customer and supplier details to the cloud\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>2\u003C\u002Ftd>\u003Ctd>Check if the existing payment terminals work with the digital system\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>3\u003C\u002Ftd>\u003Ctd>Check if the existing CCTV system can be connected to a digital system (upgrade if needed)\u003C\u002Ftd>\u003C\u002Ftr>\n  \u003Ctr>\u003Ctd>4\u003C\u002Ftd>\u003Ctd>Explain the transition with your employees to make them aware and discuss any training that’s needed.\u003C\u002Ftd>\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Cp>Once you’ve made an action plan for your business, it’s time to get digital!\u003C\u002Fp>\n\u003Ch3>Update or implement new technology\u003C\u002Fh3>\n\u003Cp>Check any monitored alarms, lifts, payment terminals and healthcare or assisted‑living devices with the provider to confirm they support digital voice or IP connections, and arrange an upgrade if they don’t.\u003C\u002Fp>\n\u003Cp>You may have found some systems that need replacing or upgrading to work with a digital system.&nbsp;\u003C\u002Fp>\n\u003Cul>\n  \u003Cli>It’s best to upgrade to a \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-voip\u002F\">digital phone system\u003C\u002Fa> if you are currently using a traditional landline. There are several different VoIP handsets that are usually available, and in most cases, you can keep your existing phone number.\u003C\u002Fli>\n  \u003Cli>You’ll need to transfer all your important files to a digital cloud system — think of customer and supplier details that you need to access regularly. A cloud system normally comes as part of a digital phone system in a web-based app that you can install on your business computer, laptop or smartphone.\u003C\u002Fli>\n  \u003Cli>If you’re currently using analogue credit card terminals, these are unlikely to work properly with a digital phone system. You’ll need to upgrade to (wireless) \u003Ca href=\"https:\u002F\u002Fsmallbusiness.co.uk\u002F10-card-payment-machines-ideal-for-small-business-2558598\u002F\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">payment terminals\u003C\u002Fa> that connect to the internet through secure WiFi.\u003C\u002Fli>\n  \u003Cli>If you’re using an outdated CCTV system, you might need to buy a \u003Ca href=\"https:\u002F\u002Fwww.taylored.com\u002Fblog\u002Fupgrading-from-analog-to-ip-video-surveillance\u002F#:~:text=A%20video%20encoder%20connects%20to,LAN%2C%20WLAN%20or%20Internet).\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">video encoder\u003C\u002Fa> so your existing system still works, but it’s worth checking with the manufacturer if you aren’t sure.\u003C\u002Fli>\n  \u003Cli>Remember that if you don’t update all your systems that run on an analogue network, \u003Cem>they will stop working when the switch is carried out\u003C\u002Fem>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Provide training to staff\u003C\u002Fh3>\n\u003Cp>Next, it’s time to train your staff. Upgrading to digital technology should improve the efficiency of your small business, but only if you’re employees know how to use it all.&nbsp;\u003C\u002Fp>\n\u003Cp>Consider planning after-hours training to talk them through process changes and how to use the new systems, so they can get familiar without the pressure of waiting customers or heavy workloads.&nbsp;\u003C\u002Fp>\n\u003Ch3>Test and optimise systems\u003C\u002Fh3>\n\u003Cp>As with anything new, it doesn’t always go to plan the first time around. Expect some teething issues as your staff get used to new ways of working and monitor how your business operates using a fully digital system.&nbsp;\u003C\u002Fp>\n\u003Cp>If you’re using any adapters — like for VoIP telephone — check over time if they are reliable. If things aren’t working properly, it may be better, in the long run, to upgrade your equipment to a digitally compatible alternative.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"d09d2784_6d5b_0180_30de_e3c3f9d18a81\">\u003C\u002Fobject>\n\u003Ch2>Are there any legal compliances in place for businesses?\u003C\u002Fh2>\n\u003Cp>Since VoIP systems work by storing data online, you’ll need to be clued up on data protection regulations or (GDPR) if you aren’t already familiar with them. These regulations apply to all businesses in the UK, no matter your size. Find out more in our complete \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-insurance\u002Fguides\u002Fgdpr-data-protection-guide\u002F\">guide to GDPR for small businesses\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>There are also other regulations that you should be aware of when using electronic communications, including The Privacy and Electronic Communications Regulations (PECR) set out by the \u003Ca href=\"https:\u002F\u002Fico.org.uk\u002Ffor-organisations\u002Fdirect-marketing-and-privacy-and-electronic-communications\u002Fguide-to-pecr\u002Fwhat-are-pecr\u002F#:~:text=They%20give%20people%20specific%20privacy,cookies%20(and%20similar%20technologies)%3B\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">Information Commissioner's Office (ICO)\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>These are regulations on marketing calls, emails and SMSs, website cookies and website security. And because a cloud-based VoIP system works online — it’s more at risk of being hacked. So it’s worth learning what to watch out for to keep them out — read more in our guide to VoIP hacking.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n6097a9dd_899c_01c2_b274_753cc4c4b44e\">\u003C\u002Fobject>\n\u003Ch2>How will the digital switchover affect people or businesses in remote areas?\u003C\u002Fh2>\n\u003Cp>If your business is based in a rural or coastal area with limited fixed-line speeds but a reasonable mobile signal, a 4G or 5G broadband solution combined with VoIP may be the most reliable way to replace your analogue landline.\u003C\u002Fp>\n\u003Cp>Where fixed broadband and mobile coverage are both weak, speak to your provider early about resilience options and register any vulnerable users in the property so they can be prioritised for support.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.statista.com\u002Fstatistics\u002F1124328\u002Finternet-penetration-uk\u002F#:~:text=As%20of%20January%202023%2C%20nearly,United%20Kingdom%20as%20of%202023.\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">98% of the UK has access to an internet connection\u003C\u002Fa>, and you don’t need ultrafast broadband to make business calls over the internet. So even if you’re out in the sticks, if you have a reliable internet connection you’ll easily be able to make the switch.&nbsp;\u003C\u002Fp>\n\u003Cp>If you need help choosing a new business \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-broadband\u002F\">broadband provider\u003C\u002Fa>, Bionic can help you find a competitive deal that suits the needs of your business.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"adcdb9ef_815c_01b1_4a84_70a18e1dbbfd\">\u003C\u002Fobject>\n\u003Ch2>Will this make bills more expensive?\u003C\u002Fh2>\n\u003Cp>No, bills shouldn’t be more expensive. Although digital solutions use new technology, they \u003Cem>are\u003C\u002Fem> affordable. In a lot of cases, they are more cost-effective than analogue solutions because they are in higher demand.&nbsp;\u003C\u002Fp>\n\u003Cp>Many providers offer tailored packages based on how many people use the system, so you only pay for what you need. Not only that, but VoIP call rates are usually cheaper than the standard business rates on landlines.\u003C\u002Fp>\n\u003Cp>Many UK households and SMEs find that moving to an all‑digital package (full fibre or SoGEA broadband plus VoIP or digital voice) works out cheaper than paying separate line rental and call charges on an ageing analogue service, especially where inclusive UK minutes are included.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n8aa9fd53_377a_017a_11e1_8c75847b6862\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>How can Bionic help your business with the digital switchover?\u003C\u002Fstrong> &nbsp;\u003C\u002Fh2>\n\u003Cp>At Bionic, we know that changes like the digital switchover can be overwhelming, but our helpful team are on hand to ensure your business doesn’t suffer and the process can run as smoothly as possible.&nbsp;\u003C\u002Fp>\n\u003Cp>We can compare VoIP options and provide advice on different digital avenues that might be best suited to your business. The switchover is fast approaching, so why not get it sorted sooner rather than later? Contact us today by clicking ‘Start a Quote’ on the righthand sidebar or call our tech-experts on \u003Cstrong>0800 860 6830.\u003C\u002Fstrong>&nbsp;\u003C\u002Fp>\n\u003Cp>Looking to save on other business essentials? At Bionic, we use smart technology combined with human expertise to compare quotes for \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-energy\u002F\">business energy\u003C\u002Fa>, including \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-energy\u002Fbusiness-electricity\u002F\">business electricity\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-energy\u002Fbusiness-gas\u002F\">business gas\u003C\u002Fa> - from a range of trusted suppliers.&nbsp;\u003C\u002Fp>\n\u003Ch2>FAQs about the UK digital switchover\u003C\u002Fh2>\n\u003Cp>Here’s an at-a-glance guide to some of the most frequently asked questions about the digital switchover:&nbsp;\u003C\u002Fp>\n\u003Ch3>When will landlines be switched off in the UK?\u003C\u002Fh3>\n\u003Cp>All traditional PSTN landlines across the UK are due to be switched off by January 2027, with customers migrated to digital landlines and VoIP beforehand.\u003C\u002Fp>\n\u003Ch3>Does the digital switchover affect my business landline in England, Scotland, Wales and Northern Ireland?\u003C\u002Fh3>\n\u003Cp>Yes – every UK region will see analogue landlines replaced with digital services that run over broadband, so businesses in all nations need to prepare.\u003C\u002Fp>\n\u003Ch3>What should small businesses in UK cities like London, Manchester or Birmingham do to get ready for the landline switch‑off?\u003C\u002Fh3>\n\u003Cp>Urban businesses should review every phone line and device, upgrade to full fibre or SoGEA broadband where available and move to a VoIP or digital phone system in good time.\u003C\u002Fp>\n\u003Ch3>How will the digital landline switchover affect rural businesses and farms in remote parts of the UK?\u003C\u002Fh3>\n\u003Cp>Rural firms may need alternative options like 4G\u002F5G or satellite broadband plus VoIP, and should talk to providers early about coverage and resilience.\u003C\u002Fp>\n\u003Ch3>Are elderly or vulnerable people in the UK at risk of losing their landline during the digital switchover?\u003C\u002Fh3>\n\u003Cp>Providers and government have agreed on extra protections, with engineer visits, battery backups and tailored solutions to keep vulnerable and telecare users connected.\u003C\u002Fp>\n\u003Ch3>Will my alarm, lift line or telecare system still work after my UK landline is switched to digital?\u003C\u002Fh3>\n\u003Cp>Many modern systems are compatible with IP or digital voice, but you must check with your alarm or telecare provider and upgrade if necessary.\u003C\u002Fp>\n\u003Ch3>Do I need broadband if I only want a landline phone in my UK home?\u003C\u002Fh3>\n\u003Cp>Some providers will offer a digital phone line without a full broadband package, so you can keep a landline-style service without paying for standard home broadband.\u003C\u002Fp>\n\u003Ch3>How can Bionic help my UK business move from analogue landlines to VoIP and digital phone systems?\u003C\u002Fh3>\n\u003Cp>Bionic compares business broadband and VoIP deals from UK providers and helps you choose, set up and switch to a digital phone system that works across your locations.\u003C\u002Fp>",{"name":504,"type":15,"value":1040,"linkedItems":1041},[511],[],{"name":509,"type":15,"value":1043,"linkedItems":1045},[1044],"les_roberts",[],{"name":514,"type":515,"value":1047,"displayTimeZone":517},"2023-07-11T23:00:00Z",{"name":519,"type":515,"value":1049,"displayTimeZone":517},"2026-01-15T00:00:00Z",{"name":521,"type":11,"value":1051},"digital-switchover-analogue-phone-switch-off\u002F",{"name":524,"type":7,"value":1053},"Digital switchover 2027: UK Landline Switch‑off Guide for Business 🦾",{"name":527,"type":7,"value":1055},"The digital switchover, when all analogue phone lines will be turned off, has been delayed from 2025 until 2027. But there's no need to delay your switch to digital. Learn more.  ",{"name":530,"type":531,"value":1057},[1058],{"name":534,"codename":535},{"name":537,"type":7,"value":1060},"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fguides\u002Fdigital-switchover-analogue-phone-switch-off\u002F",{"name":540,"type":15,"value":1062,"linkedItems":1063},[],[],{"name":544,"type":15,"value":1065,"linkedItems":1066},[546],[],{"name":549,"type":15,"value":1068,"linkedItems":1069},[],[],{"name":553,"type":15,"value":1071,"linkedItems":1072},[],[],{"name":557,"type":23,"value":1074},[1075],{"name":1076,"description":873,"type":28,"size":1077,"url":875,"width":877,"height":876,"renditions":1078},"Bionic Energy Guide Images (5).png",6519744,{},{"name":565,"type":531,"value":1080},[1081],{"name":568,"codename":569},{"name":571,"type":531,"value":1083},[1084],{"name":534,"codename":535},{"name":575,"type":531,"value":1086},[],{"name":579,"type":531,"value":1088},[1089],{"name":568,"codename":569},{"codename":412,"collection":82,"id":1091,"language":82,"lastModified":909,"name":1092,"sitemapLocations":1093,"type":586,"workflowStep":88,"workflow":82},"d854c891-d768-4849-b5a6-6ed43c8e842d","CONNECTIVITY GUIDE - Digital Switchover 2027 – All you need to know",[],{"codename":131,"collection":82,"id":1095,"language":82,"lastModified":1096,"name":1097,"sitemapLocations":1098,"type":1099,"workflowStep":88,"workflow":82},"43dd3617-240c-4783-8b9d-96f76835a1dd","2026-06-04T14:51:04.881612Z","Content Block - Guides - Connectivity",[],"content_block___guides",{"elements":1101,"system":1126},{"title_left":1102,"text_left":1104,"cta_button_text":1111,"cta_link_url":1113,"image_right":1115},{"name":160,"type":7,"value":1103},"Not your usual boring business content!",{"images":1105,"linkedItemCodenames":1106,"linkedItems":1107,"links":1108,"name":1109,"type":149,"value":1110},[],[],[],[],"Text Left","\u003Cp>\u003Cstrong>Sign-up to The Backbone\u003C\u002Fstrong>, our free fortnightly newsletter for anyone who owns, runs, or works in one of the millions of businesses across the UK. Get the inside track from real business owners just like you\u003C\u002Fp>",{"name":49,"type":7,"value":1112},"Yes, sign me up",{"name":52,"type":7,"value":1114},"https:\u002F\u002Fbackbone.bionic.co.uk\u002Fsign-up",{"name":1116,"type":23,"value":1117},"Image Right",[1118],{"name":1119,"description":1120,"type":28,"size":1121,"url":1122,"width":1123,"height":1124,"renditions":1125},"backbone-image.png","Backbone cover photo",144987,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F3212614b-64af-47bf-8de8-bb4b18ed29cb\u002Fbackbone-image.png",452,403,{},{"codename":132,"collection":82,"id":1127,"language":82,"lastModified":1128,"name":1129,"sitemapLocations":1130,"type":1131,"workflowStep":88,"workflow":82},"31d6b6b9-30ef-4f5a-bde5-ec18f1823f86","2024-11-19T13:47:59.5857742Z","Content Block - Image with CTA - Ins Backbone",[],"content_block___image_with_cta",{"elements":1133,"system":1134},{},{"codename":133,"collection":82,"id":1135,"language":82,"lastModified":1136,"name":1137,"sitemapLocations":1138,"type":133,"workflowStep":88,"workflow":82},"27c81dfe-7041-4ad0-913b-6f7b41ef4a2b","2024-11-12T12:29:58.1483257Z","Content Block - Social",[],{"name":1140,"type":7,"value":1141},"Meta Title","Compare Business Phone Line & Switch | Connectivity | Bionic",{"name":1143,"type":7,"value":1144},"Meta Description","Find out how much you could be saving on connectivity costs by comparing some of the top business phone line deals with Bionic and switching today",{"name":1146,"type":7,"value":1147},"Meta Canonical","https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002Fbusiness-phone-line\u002F",{"name":1149,"type":531,"value":1150},"Meta Robots",[1151],{"name":1152,"codename":1152},"index",{"name":1154,"type":531,"value":1155},"Meta Aggregate Schema",[],{"codename":1157,"collection":82,"id":1158,"language":82,"lastModified":1159,"name":1160,"sitemapLocations":1161,"type":1162,"workflowStep":88,"workflow":82},"seo_business_phone","8c7b810f-3a79-48a1-b750-e0768f3c7a48","2026-03-25T15:31:45.1268437Z","SEO Business Phone",[],"seo_product_page",1784734894806]