[{"data":1,"prerenderedAt":366},["ShallowReactive",2],{"schema:\u002Fblog\u002Ffall-back-in-love-with-your-small-business":3},{"elements":4,"system":361},{"post__title":5,"post__summary":9,"post__content":12,"post__author":141,"post__reviewer":213,"splash_title":217,"splash_subtitle":220,"publish_date":223,"updated_date":227,"url":229,"read_time":232,"tags":235,"seo__meta_title":238,"seo__meta_description":240,"seo__add_no_index_tag":241,"seo__canonical_url":244,"related_articles":246,"categories":250,"hero_image":300,"mobile_hero_image":311,"thumbnail_image":321,"show_on_index_page":332,"hide_splash":338,"hide_author":342,"hide_reviewer":346,"hide_tags":349,"show_jump_links":353,"featured":357},{"name":6,"type":7,"value":8},"Title","text","How to fall back in love with your small business",{"name":10,"type":7,"value":11},"Summary","Feel like you need to fall back in love with your business? Here are 8 top tips to give your SME the TLC it deserves and keep customers loving what you do.",{"images":13,"linkedItemCodenames":49,"linkedItems":58,"links":137,"name":138,"type":139,"value":140},[14,20,24,29,33,37,41,45],{"description":15,"imageId":16,"url":17,"height":18,"width":19},"Shop front showing four mannequins in ladies clothing","fd1519b7-d8f4-4a5d-ab00-2e9d71968126","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F1079bc5e-cfee-44fb-a14d-0b23388aac92\u002FValentinesBlog-08.png",2617,5001,{"description":21,"imageId":22,"url":23,"height":18,"width":19},"A florist cuts roses and puts them into a white box.","4706a0c8-6eee-466b-a425-c8c7b4b1d6d3","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F6bf57142-9f17-4b31-9c44-b3fd79ec924f\u002FValentinesBlog-07.png",{"description":25,"imageId":26,"url":27,"height":28,"width":19},"Colleagues applaud an employee who is sat behind her laptop after receiving an employee of the month award","2a2e7cd7-e9a5-4f2c-ab41-486604558789","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F8c53ade5-b9e2-4118-85dd-3be98e3b41b4\u002FValentinesBlog-01.png",2618,{"description":30,"imageId":31,"url":32,"height":18,"width":19},"A shop owner films herself on a smart phone to make a video for her online clothing store","d675a9d1-3cf1-4bdf-939c-649ec7a0460f","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F211bc338-166c-4642-b32d-12b71deb0029\u002FValentinesBlog-04.png",{"description":34,"imageId":35,"url":36,"height":18,"width":19},"A pub owner stands behind the bar and smiles at customers while two other bar staff serve","52b8b6ff-d65a-4ad7-a1a1-62acf0e86de4","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F82c05c15-85b3-42bf-9b25-9b7942821143\u002FValentinesBlog-06.png",{"description":38,"imageId":39,"url":40,"height":18,"width":19},"A business guru looks at a tablet pc while advising a business owner","44e6d29c-f462-4aaf-b365-2316bf414e39","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F718b40e5-4229-4d05-ad53-dabb8df33d65\u002FValentinesBlog-05.png",{"description":42,"imageId":43,"url":44,"height":18,"width":19},"A group of business owners take part in a cookery class to learn new skills","bb0554c0-bcda-406c-962a-55efe28a2e57","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F501de4cf-b335-4521-b537-5766acd09ded\u002FValentinesBlog-03.png",{"description":46,"imageId":47,"url":48,"height":18,"width":19},"A deli owner picks out food from the counter for a customer","3a230922-e7e5-43d2-b805-e88dde7a982f","https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Ff66ab451-9a3a-436f-921c-eb655a9534e0\u002FValentinesBlog-02.png",[50,51,52,53,54,55,56,57],"ec28b780_a3fd_01a4_29f9_79f97ce495ca","n5b689a33_6249_0132_dd3c_80a5d10141c9","n5973702e_8ce9_01c5_f1ce_3e6f8ec6be17","n47d7b1b2_9fe6_010f_8f20_2eebdc3cccc1","n7e27e0c0_987f_0128_9626_8f8b19b156f5","e3648f91_326e_015e_57ba_ae5bfc156193","n518d0c9b_a0cb_015c_49ef_be126b702a72","n9ca3bd3a_eb2e_01e4_646a_fba5d91872d5",[59,74,83,92,101,110,119,128],{"elements":60,"system":67},{"text":61,"anchor_id":64},{"name":62,"type":7,"value":63},"Text","Spruce up your shop",{"name":65,"type":7,"value":66},"Anchor ID","spruce-up-your-shop",{"codename":50,"collection":68,"id":69,"language":68,"lastModified":70,"name":69,"sitemapLocations":71,"type":72,"workflowStep":73,"workflow":73},"default","ec28b780-a3fd-01a4-29f9-79f97ce495ca","2022-07-08T16:41:15.9584559Z",[],"anchor_tag",null,{"elements":75,"system":80},{"text":76,"anchor_id":78},{"name":62,"type":7,"value":77},"Pique interest with new products  \n",{"name":65,"type":7,"value":79},"pique-interest-with-new-products\n",{"codename":51,"collection":68,"id":81,"language":68,"lastModified":70,"name":81,"sitemapLocations":82,"type":72,"workflowStep":73,"workflow":73},"5b689a33-6249-0132-dd3c-80a5d10141c9",[],{"elements":84,"system":89},{"text":85,"anchor_id":87},{"name":62,"type":7,"value":86},"Sweet talk your staff",{"name":65,"type":7,"value":88},"sweet-talk-your-staff\n",{"codename":52,"collection":68,"id":90,"language":68,"lastModified":70,"name":90,"sitemapLocations":91,"type":72,"workflowStep":73,"workflow":73},"5973702e-8ce9-01c5-f1ce-3e6f8ec6be17",[],{"elements":93,"system":98},{"text":94,"anchor_id":96},{"name":62,"type":7,"value":95},"Give your marketing a makeover",{"name":65,"type":7,"value":97},"give-your-marketing-a-makeover",{"codename":53,"collection":68,"id":99,"language":68,"lastModified":70,"name":99,"sitemapLocations":100,"type":72,"workflowStep":73,"workflow":73},"47d7b1b2-9fe6-010f-8f20-2eebdc3cccc1",[],{"elements":102,"system":107},{"text":103,"anchor_id":105},{"name":62,"type":7,"value":104},"Let your business personality shine",{"name":65,"type":7,"value":106},"let-your-business-personality-shine",{"codename":54,"collection":68,"id":108,"language":68,"lastModified":70,"name":108,"sitemapLocations":109,"type":72,"workflowStep":73,"workflow":73},"7e27e0c0-987f-0128-9626-8f8b19b156f5",[],{"elements":111,"system":116},{"text":112,"anchor_id":114},{"name":62,"type":7,"value":113},"Hire a business guru",{"name":65,"type":7,"value":115},"hire-a-business-guru",{"codename":55,"collection":68,"id":117,"language":68,"lastModified":70,"name":117,"sitemapLocations":118,"type":72,"workflowStep":73,"workflow":73},"e3648f91-326e-015e-57ba-ae5bfc156193",[],{"elements":120,"system":125},{"text":121,"anchor_id":123},{"name":62,"type":7,"value":122},"Get savvy with some new skills \n",{"name":65,"type":7,"value":124},"get-savvy-with-some-new-skills \n",{"codename":56,"collection":68,"id":126,"language":68,"lastModified":70,"name":126,"sitemapLocations":127,"type":72,"workflowStep":73,"workflow":73},"518d0c9b-a0cb-015c-49ef-be126b702a72",[],{"elements":129,"system":134},{"text":130,"anchor_id":132},{"name":62,"type":7,"value":131},"Connect with your customers",{"name":65,"type":7,"value":133},"connect-with-your-customers",{"codename":57,"collection":68,"id":135,"language":68,"lastModified":70,"name":135,"sitemapLocations":136,"type":72,"workflowStep":73,"workflow":73},"9ca3bd3a-eb2e-01e4-646a-fba5d91872d5",[],[],"Content","rich_text","\u003Cp>Although you might still be recovering from the Christmas festivities, February marks yet another excellent marketing opportunity for small businesses. We’re talking about spreading the love for Valentine’s Day and beyond.  \u003C\u002Fp>\n\u003Cp>It’s easy to get stuck in a rut when you’re on the frontline and running your company day after day. You might even lose sight of \u003Cem>why \u003C\u002Fem>you started it in the first place and what makes it so special. \u003C\u002Fp>\n\u003Cp>So why not spruce up your business this February and rediscover why you’re so proud of it. Here are eight ways to give your \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-finance\u002Fguides\u002Fwhat-is-a-small-business\u002F\">SME \u003C\u002Fa>the TLC it deserves.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"ec28b780_a3fd_01a4_29f9_79f97ce495ca\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>1. Spruce up your shop \u003C\u002Fstrong> \u003C\u002Fh2>\n\u003Cp>Sprucing up your business can do wonders. It can affect how your staff feel working there, how many customers you can attract and, just as importantly, how \u003Cem>you \u003C\u002Fem>feel about running it. \u003C\u002Fp>\n\u003Cfigure data-asset-id=\"fd1519b7-d8f4-4a5d-ab00-2e9d71968126\" data-image-id=\"fd1519b7-d8f4-4a5d-ab00-2e9d71968126\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F1079bc5e-cfee-44fb-a14d-0b23388aac92\u002FValentinesBlog-08.png\" data-asset-id=\"fd1519b7-d8f4-4a5d-ab00-2e9d71968126\" data-image-id=\"fd1519b7-d8f4-4a5d-ab00-2e9d71968126\" alt=\"Shop front showing four mannequins in ladies clothing\">\u003C\u002Ffigure>\n\u003Cp>We’ve all heard that saying ‘don’t judge a book by its cover,’ but in the world of small business, there’s no harm in making sure the first impression your customers have is a positive, polished, and put together one. \u003C\u002Fp>\n\u003Cp>Sprucing up your business can be as easy as repainting the interior or exterior, moving furniture around or setting your shop out differently. But if you want a bigger change, be as inventive as you can and completely redesign your whole shop floor layout or even apply for an extension if you have the \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-finance\u002F\">business finance\u003C\u002Fa> in place. Have a real think about \u003Cem>how \u003C\u002Fem>you can utilise space and what you would do with more.  \u003C\u002Fp>\n\u003Cp>A quick and effortless way to vamp up your business is to refresh your window display. Valentine’s Day is a big seller for gift shops, \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fcustomer-stories\u002Fbusiness-blooming-for-florist\u002F\">florists\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fcustomer-stories\u002Fbaking-up-a-storm-with-bobbys-bakes\u002F\">bakeries\u003C\u002Fa>, and card stores so why not make the most of your themed stock and put it on full display. You can easily get hold of some heart-shaped balloons and window stickers to send that extra bit of love to your customers.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n5b689a33_6249_0132_dd3c_80a5d10141c9\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>2. Pique interest with new products\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>As we enter the second month of the year, many will still be recovering from Christmas, while some resolutions will have fallen by the wayside. Why not use February to try something different, source some \u003Cem>new \u003C\u002Fem>products and entice your customers by piquing their interest.  \u003C\u002Fp>\n\u003Cfigure data-asset-id=\"4706a0c8-6eee-466b-a425-c8c7b4b1d6d3\" data-image-id=\"4706a0c8-6eee-466b-a425-c8c7b4b1d6d3\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F6bf57142-9f17-4b31-9c44-b3fd79ec924f\u002FValentinesBlog-07.png\" data-asset-id=\"4706a0c8-6eee-466b-a425-c8c7b4b1d6d3\" data-image-id=\"4706a0c8-6eee-466b-a425-c8c7b4b1d6d3\" alt=\"A florist cuts roses and puts them into a white box.\">\u003C\u002Ffigure>\n\u003Cp>If you own a florist, Valentine’s is likely to be a huge event for you. Try arranging special Valentine's themed bouquets ready to collect or you even hold a mini-workshop for anyone interested in making their own.  \u003C\u002Fp>\n\u003Cp>If you own a bakery and get an influx of custom for specially made cakes in February, get creative with what you offer. Heart-shaped biscuits are always a great bet, but maybe you could offer a home delivery service for ‘breakfast in bed’ on the big day, complete with homemade treats and fresh coffee.  \u003C\u002Fp>\n\u003Cp>Customers love things a little out of the ordinary and ideas like this make it easy (as the preparation is done for them) but still mark the special occasion, showing some thought.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n5973702e_8ce9_01c5_f1ce_3e6f8ec6be17\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>3. Sweet talk your staff\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>February can be tough - the weather is dreary, the mornings are still dark, and summer seems ages away. Why not give your staff something to smile about and show them your appreciation? \u003C\u002Fp>\n\u003Cfigure data-asset-id=\"2a2e7cd7-e9a5-4f2c-ab41-486604558789\" data-image-id=\"2a2e7cd7-e9a5-4f2c-ab41-486604558789\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F8c53ade5-b9e2-4118-85dd-3be98e3b41b4\u002FValentinesBlog-01.png\" data-asset-id=\"2a2e7cd7-e9a5-4f2c-ab41-486604558789\" data-image-id=\"2a2e7cd7-e9a5-4f2c-ab41-486604558789\" alt=\"Colleagues applaud an employee who is sat behind her laptop after receiving an employee of the month award\">\u003C\u002Ffigure>\n\u003Cp>Bring in some little treats for Valentine’s Day or get even more creative. You could ask each staff member to nominate an employee they think has gone above and beyond over the last month or ask each person to write down a reason they love working at a small business. You could even have a prize reserved for the quirkiest or most abstract contribution.  \u003C\u002Fp>\n\u003Cp>And don’t forget that the little things count, make a real effort this month to praise your staff if they are doing an excellent job. A simple ‘thank you’ or a ‘well done’ really does go a long way. \u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n47d7b1b2_9fe6_010f_8f20_2eebdc3cccc1\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>4. Give your marketing a makeover\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Valentine’s day is the perfect excuse to refresh your marketing techniques, no matter what your business is. The great thing about this tip is you can go as in-depth as you want.  \u003C\u002Fp>\n\u003Cfigure data-asset-id=\"d675a9d1-3cf1-4bdf-939c-649ec7a0460f\" data-image-id=\"d675a9d1-3cf1-4bdf-939c-649ec7a0460f\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F211bc338-166c-4642-b32d-12b71deb0029\u002FValentinesBlog-04.png\" data-asset-id=\"d675a9d1-3cf1-4bdf-939c-649ec7a0460f\" data-image-id=\"d675a9d1-3cf1-4bdf-939c-649ec7a0460f\" alt=\"A shop owner films herself on a smart phone to make a video for her online clothing store\">\u003C\u002Ffigure>\n\u003Cp>It can be as simple as putting a Valentine’s themed filter on your business social media profiles, posting a Happy Valentine’s message on the 14th, or uploading a photo of your business Valentine’s displays. But you could also go further and create a whole social campaign if you choose. It doesn’t matter how big or small your business is, every SME can benefit from solid marketing.  \u003C\u002Fp>\n\u003Cp>For example, if you own a corner shop, you may think you have to rely on footfall custom, but you don’t. Start up a fun email newsletter or host a giveaway on Instagram for a Valentine’s Day prosecco hamper. How you market can bring your business to life, plus you’ll stand out from the crowd of other corner shops who may not think social media is ‘their thing’. \u003C\u002Fp>\n\u003Cp>If you’re friends with other surrounding local businesses, why not engage in a little competition where customers vote for the best shop front as their ‘Valentine.’ Think up some catchy hashtags and encourage customers to tag you in their Valentine’s celebrations with items bought from your business.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n7e27e0c0_987f_0128_9626_8f8b19b156f5\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>5. Let your business personality shine\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Each small business is different and has a chance to celebrate its own unique charm. Think about what makes \u003Cem>your \u003C\u002Fem>business different from competitors and home in on that. How can you make your customers \u003Cem>impressed \u003C\u002Fem>by what you offer? \u003C\u002Fp>\n\u003Cfigure data-asset-id=\"52b8b6ff-d65a-4ad7-a1a1-62acf0e86de4\" data-image-id=\"52b8b6ff-d65a-4ad7-a1a1-62acf0e86de4\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F82c05c15-85b3-42bf-9b25-9b7942821143\u002FValentinesBlog-06.png\" data-asset-id=\"52b8b6ff-d65a-4ad7-a1a1-62acf0e86de4\" data-image-id=\"52b8b6ff-d65a-4ad7-a1a1-62acf0e86de4\" alt=\"A pub owner stands behind the bar and smiles at customers while two other bar staff serve\">\u003C\u002Ffigure>\n\u003Cp>If you own a local pub then do your research. Take note of what the local competition is offering. Maybe you could organise a Valentine’s event with live music and a top-notch dinner. Or you could think about sourcing exclusive ales, specialist gins or different cocktails to make you stand out. Think hard about your selling point and then work on expressing your business. \u003C\u002Fp>\n\u003Cp>Lots of people are eager to help out their local community, especially since the pandemic, so really let your business’ personality shine in everything you do.  \u003C\u002Fp>\n\u003Cp>This could be anything from hosting events to celebrate new products or launches, personalised planet-friendly paper bags for customers or making sure your business social accounts are fun and quirky if that’s the vibe you’re going for. The list is endless, decide what kind of business you \u003Cem>want \u003C\u002Fem>to be and see how you can make that clear to customers.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"e3648f91_326e_015e_57ba_ae5bfc156193\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>6. Hire a business guru\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Sometimes you can visualise a fantastic business idea but might have trouble bringing it to life. You might know exactly what you want to achieve in the next ten years but have no clue how to go about it.  \u003C\u002Fp>\n\u003Cfigure data-asset-id=\"44e6d29c-f462-4aaf-b365-2316bf414e39\" data-image-id=\"44e6d29c-f462-4aaf-b365-2316bf414e39\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F718b40e5-4229-4d05-ad53-dabb8df33d65\u002FValentinesBlog-05.png\" data-asset-id=\"44e6d29c-f462-4aaf-b365-2316bf414e39\" data-image-id=\"44e6d29c-f462-4aaf-b365-2316bf414e39\" alt=\"A business guru looks at a tablet pc while advising a business owner\">\u003C\u002Ffigure>\n\u003Cp>That’s when you can have a browse online for a professional to help you make the most out of your business decisions. After all, if you’re achieving all you can with your SME, you’re more likely to love running it. \u003C\u002Fp>\n\u003Cp>Sites like LinkedIn are great for finding business coaches but specialist freelance sites like \u003Ca href=\"https:\u002F\u002Fwww.bark.com\u002Fen\u002Fgb\u002Fin\u002Fexecutive-coaching\u002F?nrfp=true&cid=753082965&aid=51913814333&dt=c&trk_ad_id=426676903906&trk_kw_id=kwd-10031351&trk_alid_int=&trk_alid_phy=9044978&trk_match_type=b&trk_network=g&trk_extension=&trk_keyword=executive%20coach&trk_placement=&trk_src=g&trk_gclid=Cj0KCQiA9OiPBhCOARIsAI0y71Cu_acyHxAvEEw-ZkSg7lbHTUCuYM9LW0qVoUgcFdvsSvAYuYFeayMaApV7EALw_wcB&gclid=Cj0KCQiA9OiPBhCOARIsAI0y71Cu_acyHxAvEEw-ZkSg7lbHTUCuYM9LW0qVoUgcFdvsSvAYuYFeayMaApV7EALw_wcB\">Bark\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.yell.com\u002Fs\u002Fbusiness+coaches-london.html\">Yell\u003C\u002Fa> are handy too if you want to narrow your search and easily access their personal websites.  \u003C\u002Fp>\n\u003Cp>Whether you want to revamp your accounting strategy, get more organised, manage your staff better, or even want some insight into what your business \u003Cem>could \u003C\u002Fem>aspire to, it's a great idea to have a chat with a business coach.  There are lots of different professionals out there, some specialise in growing your SME, some lean more towards changing your mindset and developing ideas, don’t let your business ever stop aspiring.  \u003C\u002Fp>\n\u003Cp>And free up some time with expert help from Bionic – we can save you time and money when switching \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-energy\u002F\">business energy\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-insurance\u002F\">insurance\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-connectivity\u002F\">phone and broadband\u003C\u002Fa>. If you need finance to expand or improve your business, we can also help with \u003Ca href=\"https:\u002F\u002Fbionic.co.uk\u002Fbusiness-finance\u002F\">business loans\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n518d0c9b_a0cb_015c_49ef_be126b702a72\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>7. Get savvy with some new skills\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>Learning is the key to bettering your business. The more you learn, the more you can try out new ideas or ways of working until you find something that clicks.  \u003C\u002Fp>\n\u003Cfigure data-asset-id=\"bb0554c0-bcda-406c-962a-55efe28a2e57\" data-image-id=\"bb0554c0-bcda-406c-962a-55efe28a2e57\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F501de4cf-b335-4521-b537-5766acd09ded\u002FValentinesBlog-03.png\" data-asset-id=\"bb0554c0-bcda-406c-962a-55efe28a2e57\" data-image-id=\"bb0554c0-bcda-406c-962a-55efe28a2e57\" alt=\"A group of business owners take part in a cookery class to learn new skills\">\u003C\u002Ffigure>\n\u003Cp>There are lots of courses online offering help with a whole range of skills from numeracy and literacy to bookkeeping and finance. Some of the more basic ones are free.  \u003C\u002Fp>\n\u003Cp>The government are currently offering a lengthy list of \u003Ca href=\"https:\u002F\u002Fskillsforlife.campaign.gov.uk\u002F?utm_source=Google-t&utm_medium=PPC&utm_campaign=AdultSkills21a_20220124_S4L\">courses aimed at small business owners\u003C\u002Fa> wanting to get back on their feet after the last lockdown. \u003Ca href=\"https:\u002F\u002Fnatwestbusinessbuilder.com\u002F?utm_source=Google&utm_medium=PPC&utm_campaign=business_builder_ppc&utm_content=101630828159&utm_term=business%20course&gclid=Cj0KCQiA9OiPBhCOARIsAI0y71C4bmjIghwg8XHOv--9lBhhdvCj62BQt2HDBnVta8DVkY6kjOdS3i8aAmpiEALw_wcB&gclsrc=aw.ds\">NatWest bank\u003C\u002Fa> also has free business skills tips to make use of, plus job hunting sites like \u003Ca href=\"https:\u002F\u002Fwww.reed.co.uk\u002Fcourses\u002Ffree\u002Fbusiness-management\">Reed\u003C\u002Fa> have leadership and management courses on offer at no cost.  \u003C\u002Fp>\n\u003Cp>But you don’t even have to enrol on a course to start learning, head to your local bookstore and browse useful books on how to improve your business. Learn a new language, read a marketing book or even devour something about customer psychology. All this information will help you make your SME the best it can be, and you’ll remember why you started it in the first place.\u003C\u002Fp>\n\u003Cobject type=\"application\u002Fkenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n9ca3bd3a_eb2e_01e4_646a_fba5d91872d5\">\u003C\u002Fobject>\n\u003Ch2>\u003Cstrong>8. Connect with your customers\u003C\u002Fstrong>\u003C\u002Fh2>\n\u003Cp>February is the month of love so use it as an excuse to make lasting connections with your customers. A simple smile really makes such a difference to the customer experience.  \u003C\u002Fp>\n\u003Cfigure data-asset-id=\"3a230922-e7e5-43d2-b805-e88dde7a982f\" data-image-id=\"3a230922-e7e5-43d2-b805-e88dde7a982f\">\u003Cimg src=\"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Ff66ab451-9a3a-436f-921c-eb655a9534e0\u002FValentinesBlog-02.png\" data-asset-id=\"3a230922-e7e5-43d2-b805-e88dde7a982f\" data-image-id=\"3a230922-e7e5-43d2-b805-e88dde7a982f\" alt=\"A deli owner picks out food from the counter for a customer\">\u003C\u002Ffigure>\n\u003Cp>Showing each customer they are special and worthwhile to your business can be really easy. Think about simple things like a handwritten thank you note in with their order, free Valentine’s sweets at the counter or exclusive discounts to use through February. Your customers \u003Cem>make \u003C\u002Fem>your business, and this month is the ultimate time to show this.  \u003C\u002Fp>\n\u003Cp>If you own a takeaway, you could throw in a free dessert or special Valentine’s treat if a customer spends a certain amount. A little gesture like that can go a long way in cementing a strong customer bond and keep them returning. \u003C\u002Fp>\n\u003Cp>These tips are not an extensive list of things you can do to add that extra sparkle back into your business, you can come up with your own, get creative with your ideas.  \u003C\u002Fp>\n\u003Cp>Making an effort and showing the best side of your SME will go a long way to making you fall in love with it again. Think about quirky, fun ideas you can try to show some love, but most of all emphasise your appreciation to your staff, customers and company. Happy ‘Love Your Business’ month!\u003C\u002Fp>",{"name":142,"type":143,"value":144,"linkedItems":146},"Author","modular_content",[145],"author___chloe_bell",[147],{"elements":148,"system":206},{"name":149,"title":152,"linkedin":154,"twitter":157,"intro":160,"body":167,"slug":174,"image":178,"seo__meta_title":190,"seo__meta_description":193,"seo__add_no_index_tag":196,"seo__canonical_url":203},{"name":150,"type":7,"value":151},"Name","Chloë Bell",{"name":6,"type":7,"value":153},"Content Journalist",{"name":155,"type":7,"value":156},"Linkedin Address","https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fchlo%C3%AB-ivy-lily-bell-183658162\u002F",{"name":158,"type":7,"value":159},"Twitter Address","https:\u002F\u002Ftwitter.com\u002Fbionic_business",{"images":161,"linkedItemCodenames":162,"linkedItems":163,"links":164,"name":165,"type":139,"value":166},[],[],[],[],"Intro","\u003Cp>Chloe has a passion for reading, writing and anything creative. As a child, she was always eagerly penning stories about pirates and mystical places for her family to read. When she graduated from university, she worked as a reporter for a local newspaper before heading into the marketing world, landing an exciting role as Content Journalist at Bionic. \u003C\u002Fp>",{"images":168,"linkedItemCodenames":169,"linkedItems":170,"links":171,"name":172,"type":139,"value":173},[],[],[],[],"Body","\u003Cp>Chloe has a passion for reading, writing and anything creative. As a child, she was always eagerly penning stories about pirates and mystical places for her family to read. When she graduated from university, she worked as a reporter for a local newspaper before heading into the marketing world as a Content Journalist at Bionic. \u003C\u002Fp>\n\u003Cp>Chloe has a background in broadcast journalism and creative writing and loves telling fascinating stories. When working for Bionic, part of her job was to interview small businesses and find out what makes them tick. From butchers and florists to escape rooms and even paranormal investigators, Chloe has chatted with the owners of some really unique companies. All their inspiring stories show why they’re the backbone of our society and the economy. \u003C\u002Fp>",{"name":175,"type":176,"value":177},"Slug","url_slug","chloe-bell\u002F",{"name":179,"type":180,"value":181},"Image","asset",[182],{"name":183,"description":184,"type":185,"size":186,"url":187,"width":188,"height":188,"renditions":189},"chloe-bell-new.png","Chloe Bell","image\u002Fpng",260932,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Fea676a4a-4ee1-40bc-88d4-529170f695b8\u002Fchloe-bell-new.png",457,{},{"name":191,"type":7,"value":192},"Meta title","Chloë Bell | Content Journalist | Bionic",{"name":194,"type":7,"value":195},"Meta description","With a background in broadcast journalism and creative writing, Chloë tells the stories of busy business owners and why they’re the backbone of our society and economy. ",{"name":197,"type":198,"value":199},"Add no index tag","multiple_choice",[200],{"name":201,"codename":202},"No","no",{"name":204,"type":7,"value":205},"Canonical URL","https:\u002F\u002Fbionic.co.uk\u002Fauthors\u002Fchloe-bell\u002F",{"codename":145,"collection":68,"id":207,"language":68,"lastModified":208,"name":209,"sitemapLocations":210,"type":211,"workflowStep":212,"workflow":68},"e2b5cd5c-c6e8-4008-8a99-13f27a1201e8","2025-05-21T12:44:13.7104948Z","AUTHOR - Chloë Bell",[],"author","published",{"name":214,"type":143,"value":215,"linkedItems":216},"Reviewer",[],[],{"name":218,"type":7,"value":219},"Splash Title","8 tips to give your SME some TLC",{"name":221,"type":7,"value":222},"Splash Subtitle","Want to fall back in love with your SME this February? Bionic has the perfect blog to help you mix things up and help you appreciate your business again.",{"name":224,"type":225,"value":226,"displayTimeZone":73},"Publish Date","date_time","2021-02-14T00:00:00Z",{"name":228,"type":225,"value":73,"displayTimeZone":73},"Updated Date",{"name":230,"type":176,"value":231},"URL","fall-back-in-love-with-your-small-business\u002F",{"name":233,"type":7,"value":234},"Read Time","6 minutes",{"name":236,"type":7,"value":237},"Tags","",{"name":191,"type":7,"value":239},"Fall Back in Love with Your Business | TLC for your SME | Bionic ",{"name":194,"type":7,"value":11},{"name":197,"type":198,"value":242},[243],{"name":201,"codename":202},{"name":204,"type":7,"value":245},"https:\u002F\u002Fbionic.co.uk\u002Fblog\u002Ffall-back-in-love-with-your-small-business\u002F",{"name":247,"type":143,"value":248,"linkedItems":249},"Related Articles",[],[],{"name":251,"type":143,"value":252,"linkedItems":254},"Categories",[253],"category___bionic_business",[255],{"elements":256,"system":294},{"name":257,"short_name":259,"call_to_action":261,"call_to_action_button":263,"mobile_name":265,"url_slug":267,"icon":270,"active_icon":273,"seo__meta_title":276,"seo__meta_description":278,"seo__add_no_index_tag":280,"seo__canonical_url":283,"type":284,"order":290},{"name":150,"type":7,"value":258},"Bionic Business",{"name":260,"type":7,"value":237},"Short Name",{"name":262,"type":7,"value":237},"Call To Action Title",{"name":264,"type":7,"value":237},"Call To Action Button Text",{"name":266,"type":7,"value":237},"Mobile Name",{"name":268,"type":176,"value":269},"URL SLug","bionic-business",{"name":271,"type":180,"value":272},"Icon",[],{"name":274,"type":180,"value":275},"Active Icon",[],{"name":191,"type":7,"value":277},"Bionic Business Blog | Be a Bionic Business | Bionic",{"name":194,"type":7,"value":279},"Being a Bionic business is about more than switching business essentials. It means working smarter &  using tech to increase productivity. Could you be Bionic?",{"name":197,"type":198,"value":281},[282],{"name":201,"codename":202},{"name":204,"type":7,"value":237},{"name":285,"type":198,"value":286},"Type",[287],{"name":288,"codename":289},"Blog","blog",{"name":291,"type":292,"value":293},"Order","number",4,{"codename":253,"collection":68,"id":295,"language":68,"lastModified":296,"name":297,"sitemapLocations":298,"type":299,"workflowStep":212,"workflow":68},"c2d4d9f8-5912-4b76-9136-41f9bf0f6e46","2021-06-24T06:54:10.7332928Z","Category - Bionic Business",[],"category",{"name":301,"type":180,"value":302},"Hero Image",[303],{"name":304,"description":305,"type":185,"size":306,"url":307,"width":308,"height":309,"renditions":310},"love your business-03.png","Business owner places pink post-it notes in a heart shape on a window",601750,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Fc6f5686c-f4e1-41d6-8f42-c07836b98047\u002Flove%20your%20business-03.png",8001,2709,{},{"name":312,"type":180,"value":313},"Mobile Hero Image",[314],{"name":315,"description":305,"type":185,"size":316,"url":317,"width":318,"height":319,"renditions":320},"love your business-02.png",384078,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002F96c87f68-3f24-4905-a11f-a7de92b9023b\u002Flove%20your%20business-02.png",1610,1609,{},{"name":322,"type":180,"value":323},"Thumbnail Image",[324],{"name":325,"description":305,"type":326,"size":327,"url":328,"width":329,"height":330,"renditions":331},"GettyImages-138300036 2.jpg","image\u002Fjpeg",78753,"https:\u002F\u002Fassets-eu-01.kc-usercontent.com:443\u002F77bbf83a-1306-0152-fea5-3b5eaf937634\u002Fee0a50cb-5012-4054-8cb4-9be3d343b8b4\u002FGettyImages-138300036%202.jpg",562,380,{},{"name":333,"type":198,"value":334},"Show on index page",[335],{"name":336,"codename":337},"Yes","yes",{"name":339,"type":198,"value":340},"Hide Splash",[341],{"name":201,"codename":202},{"name":343,"type":198,"value":344},"Hide Author",[345],{"name":201,"codename":202},{"name":347,"type":198,"value":348},"Hide Reviewer",[],{"name":350,"type":198,"value":351},"Hide Tags",[352],{"name":201,"codename":202},{"name":354,"type":198,"value":355},"Show Jump Links",[356],{"name":336,"codename":337},{"name":358,"type":198,"value":359},"Featured",[360],{"name":336,"codename":337},{"codename":362,"collection":68,"id":363,"language":68,"lastModified":70,"name":364,"sitemapLocations":365,"type":289,"workflowStep":212,"workflow":68},"blog__fall_back_in_love_with_your_business_this_fe","41f00148-0467-44d4-ac4f-d90299bc8b3b","BLOG - Fall back in love with your business this February",[],1784822992300]